Knowledge Base

Knowledge Base

  1. Accounts & Settings 

    1. Need help logging in?
    2. How do I add, edit, or remove users/staff in my practice?
    3. How do I reset my password?
    4. Need help unlocking when logging in?
    5. What if I forgot the email I use to log in?
  2. Billing 

    1. How do I complete insurance eligibility checks?
    2. What billing partners is Practice Fusion integrated with?
    3. How do I request or update my integration with one of your billing partners?
    4. What are the next steps for my billing integration with Practice Fusion?
    5. How do I use ICD-10 when creating a superbill?
  3. Charting 

    1. How do I search for Patients in the EHR?
    2. How do I add a patient to my EHR?
    3. How do I customize my patient chart view?
    4. How do I complete a chart note?
    5. How do I use rich text editing when charting my encounters?
  4. EHR Features 

    1. How do I get started with Practice Fusion?
    2. How do I train my practice on the EHR?
    3. How do I upload documents?
    4. How do I update my appointment schedule?
    5. How can I customize my default appointment time and the appointment slots on my schedule?
  5. e-Prescribing 

    1. How do I sign up for eRx (e-Prescribing)?
    2. How do I send an eRx (e-Prescription)?
    3. How do I process eRx (e-Prescribing) refill requests?
    4. How do I prescribe multiple medications in a single order?
    5. How do I locate, select, or change a pharmacy for eRx (e-Prescribing)?
  6. Immunizations 

    1. How do I add immunizations or vaccines?
    2. How do I add a custom immunization or vaccine?
    3. How do I record a vaccination to trasmit successfully to my immunization registry?
    4. How do I set up an integration with my state immunization registry?
    5. Who is Practice Fusion's contact for immunization registry connection?
  7. Labs & Imaging 

    1. How do I sign up for a lab integration?
    2. How do I add or create a lab order?
    3. How do I create and edit lab or image order templates?
    4. How do I create a specimen label for my lab order?
    5. How do I view my lab results?
  8. Meaningful Use & PQRS 

    1. How do I start Meaningful Use?
    2. Where do I access the Meaningful Use dashboard and PQRS Clinical Quality Measures (CQM) report?
    3. How does the Meaningful Use Dashboard work?
    4. Attest for Meaningful Use
    5. What are the Stage 1 Meaningful Use requirements?
  9. Messaging 

    1. How do I use In Practice messaging?
    2. How do I use Messaging?
    3. How do I use network messaging?
    4. How do I use patient messaging?
    5. How do I retrieve a referral message?
  10. Patient Fusion 

    1. Using Patient Fusion to market your practice and connect with patients
    2. How do I get a Patient Fusion Online Scheduling Profile?
    3. Online Appointment Booking Page FAQ
    4. Why don't I see my name in search results for Patient Fusion's Online Booking Page?
    5. What is Patient Fusion (patient portal)?
  11. Practice Dashboard 

    1. What is the Practice Dashboard?
    2. My Dashboard is at 100% but cannot be dismissed
    3. How do I close the Practice Dashboard?
    4. How do I request a Direct account?
    5. What if I fail identity verification questions during Direct account sign up?
  12. Release Notes 

    1. Where do I find information about EHR updates?
    2. EHR Update: September 3rd, 2015 Release Notes
    3. EHR Update: July 30th, 2015 Release Notes
    4. EHR update: July 17th, 2015 Release notes
    5. EHR update: June 26th, 2015 Release Notes
  13. Ringadoc 

    1. Ringadoc Training Page
    2. How do I get started with Ringadoc?
    3. How do I set up my Ringadoc practice settings?
    4. How do I customize my caller experience?
    5. How do I manage my on-call calendar?
  14. Tasks 

    1. How do I use the Tasks section?
    2. How do I customize my Tasks section?
    3. How do I create custom reminder tasks?
    4. How do I reconcile 'Unsubmitted Superbill' tasks?
    5. How do I disable auto-generated 'Unsubmitted Superbill' tasks?
  15. Templates 

    1. How do I share templates with users in my practice?
    2. How do I use templates?
    3. Charting with templates
    4. How do I unpublish a Charting template?
    5. How do I search for and publish templates?
  16. Troubleshooting 

    1. What is the recommended web browser to use with Practice Fusion?
    2. What are the System Requirements for Practice Fusion?
    3. Why do I need to verify my browser each time I log in to Practice Fusion?
    4. How do I disable ad blockers on my browser?
    5. How do I disable pop up blockers?
  17. All articles 

    1. Need help logging in?
    2. How do I search for Patients in the EHR?
    3. What is the Practice Dashboard?
    4. How do I use In Practice messaging?
    649 articles 

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