Knowledge Base

Knowledge Base

  1. Accounts & Settings 

    1. How do I import patients?
    2. What is the User Agreement with Practice Fusion?
    3. I'm getting the error "Could Not Confirm your Password" while upgrading my login
    4. As an administrator, how can I reset a user's verification phone number?
    5. Can Practice Fusion export all of my patient data if I close my account?
  2. Billing 

    1. How do I disable auto-generated 'Unsubmitted Superbill' tasks?
    2. Where do you track the copay on the Superbill?
    3. How do I create superbill when I am bound with Kareo?
    4. How do I create a superbill?
    5. Why are duplicate patient records created in Kareo when sending a superbill?
  3. Charting 

    1. How do I print a chart note?
    2. How do I search for Patients in the EHR?
    3. Where do I find a patient’s chart notes, e-scripts, orders, results, appointments, documents, and referrals in the new EHR?
    4. How to use the new growth charts
    5. How do I view past encounters/orders/results at a glance in the new EHR?
  4. EHR Features 

    1. How do I export patient demographics to an Excel file, from Practice Fusion?
    2. How do I update my appointment schedule?
    3. What is Patient Feedback?
    4. How do we integrate our product or service with Practice Fusion?
    5. New Patient Lists Interface
  5. e-Prescribing 

    1. How do I edit my Drug-Drug and Drug-Allergy Interactions Settings?
    2. What is the new Practice Fusion e-prescribing verification process?
    3. How do I process eRx (e-Prescribing) refill requests?
    4. How do I send an eRx (e-Prescription)?
    5. How do I resolve an eRx error? What are the new character requirements?
  6. Immunizations 

    1. How do I set up an integration with my state immunization registry?
    2. How do I add a custom immunization or vaccine?
    3. How do I add immunizations or vaccines?
    4. How do I submit immunization data to the Oregon Alert Immunization Information System (Alert IIS) ?
    5. How do I record a vaccination to trasmit successfully to my immunization registry?
  7. Labs & Imaging 

    1. How do I suggest a lab or imaging center?
    2. Printing lab orders when insurance information unavailable
    3. What are the next steps once I am integrated with a device partner?
    4. How do I use Add Order for Labs/Imaging?
    5. How do I manually enter lab or imaging results?
  8. Meaningful Use & PQRS 

    1. What is Direct Messaging?
    2. Where do I access the Meaningful Use dashboard and PQRS Clinical Quality Measures (CQM) report?
    3. How do I achieve Stage 2 Core Measure 10: Clinical Lab Test Results?
    4. How do I achieve Stage 1 Menu Measure 2: Lab test results as structured data?
    5. How does lab and image ordering relate to Meaningful Use?
  9. Messaging 

    1. How do I use In Practice messaging?
    2. How do I use Messaging?
    3. How do I use network messaging?
    4. How do I use patient messaging?
    5. How do I retrieve a referral message?
  10. Patient Fusion 

    1. Why don't I see my name in search results for Patient Fusion's Online Booking Page?
    2. Which users can invite patients to access the patient portal?
    3. How do we turn off our Online Booking Page?
    4. What screenings, interventions or assessments are shared with the patient?
    5. Where can I get the Online Booking Page URL?
  11. Practice Dashboard 

    1. How do I find my Direct Address?
    2. What is the Practice Dashboard?
    3. How do I request a Direct account?
    4. What if I fail identity verification questions during Direct account sign up?
    5. My Dashboard is at 100% but cannot be dismissed
  12. Release Notes 

    1. Where do I find information about weekly updates?
    2. EHR update: April 23rd Release Notes
    3. EHR update: April 9th Release Notes
    4. EHR update: March 26th Release Notes
    5. EHR update: March 12th Release Notes
  13. Tasks 

    1. How do I reconcile 'Unsubmitted Superbill' tasks?
    2. How do I use Medication History?
    3. How do I use the Tasks section?
    4. Difference between Payer and Pharmacy Medication History?
    5. How do I create custom Reminder tasks?
  14. Templates 

    1. How do I share templates with users in my practice?
    2. How do I use the new templates?
    3. Charting with templates in the new EHR
    4. How do I unpublish a Charting template?
    5. How do I search for and publish templates?
  15. Troubleshooting 

    1. How do I disable ad blockers on my browser?
    2. Why do I need to verify my browser each time I log in to Practice Fusion?
    3. Ad banner display issue & Changing your zoom settings in the existing EHR
    4. I am having issues seeing the buttons at the bottom of the screen
    5. How do I enable or update Flash Player? I see the tablet screen on my computer
  16. All articles 

    1. How do I disable auto-generated 'Unsubmitted Superbill' tasks?
    2. How do I set up an integration with my state immunization registry?
    3. How do I disable pop up blockers?
    4. How do I import patients?
    614 articles 

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