Product Ideas

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  1. Scan Insurance Cards directly into Insurance Section

    It would be great if we could scan insurance cards at check-in directly into the insurance section of the patient profile.

    1,134 votes
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      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    • Printing all superbills in bulk

      I would like to have the option to print all the superbills for the date of service without having to go into each superbill and hit print

      431 votes
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        Thanks Becky—that’s the information we needed. We would like to hear if bulk superbill printing would be valuable to other users as well.

      • Cross reference from ICD 9 to ICD 10 Diagnosis Codes

        We would like to List ICD 9 and show corresponding ICD 10 code

        409 votes
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          Resolved  ·  Matthew Douglass responded

          As of 8/11/2015, we have deployed ICD-10 coding for Practice Fusion superbills in all PF practices to make sure you are prepared for the October 2015 CMS ICD-10 deadline.

          We have also incorporated ICD-10 diagnosis coding directly in the clinical and lab ordering workflows.

          To learn more, you can visit our ICD-10 Center here: http://www.practicefusion.com/icd-10/

          Additionally, there are 3 helpful knowledge base articles available:
          http://knowledgebase.practicefusion.com/knowledgebase/articles/486111-how-do-i-add-icd-10-diagnoses-to-a-patient-chart

          http://knowledgebase.practicefusion.com/knowledgebase/articles/637453-how-do-i-use-icd-10-when-creating-a-superbill

          http://knowledgebase.practicefusion.com/knowledgebase/articles/734298-how-do-i-add-icd-10-diagnoses-to-lab-and-image-ord

        • Fee Schedule for CPT Codes

          We would like an option to add fee schedule rates to the CPT codes so when you create a Super bill it adds the rates automatically.

          356 votes
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            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

          • Track copay information per appointment

            Copays come directly from the patient at the time of visit. . It would be helpful if when opening a patient chart, I can document the payment, and/or I can see if the patient paid for his/her copay at their last visit. Plus if paid by credit card, medical debit card, or check and give the patient a receipt printed.

            329 votes
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            • Flow diagnoses to Superbill

              If the chart note has been signed and has diagnoses already entered in the chart note, the superbill should be able to pick up the diagnoses from it directly and give us an option to either add or remove diagnoses. It takes very long time to reselect the diagnoses and procedures again in superbill section.

              305 votes
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                Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

              • Patient Insurance Eligibility Checks

                I would like to be able to check the patient insurance eligibility when I schedule the patient for an appointment.

                247 votes
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                  Resolved  ·  Matthew Douglass responded

                  As of 9/15/2015, we have released our Eligibility functionality for 100% of Practice Fusion practices.

                  You can read more about Eligibility at this knowledge base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/637468

                  Additionally, if you’re interested in having us expand Eligibility checks to include Medicare & Medicaid, you can vote for that idea here:
                  http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/9775089-medicare-and-medicaid-insurance-eligibility

                • Copay and Payment Report

                  We need to be able to print a daily report for payments (copay and other)

                  227 votes
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                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                  • Medicare and Medicaid Insurance Eligibility

                    We would like to be able to verify patients' eligibility for Medicaid & Medicare insurance, in addition to all of the other insurances that we can verify eligibility for now.

                    219 votes
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                      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                    • Billing report

                      It would be great to be able to pull a billing report showing encounters by date, for a specified time frame, which would list provider, patient name, procedure codes and amount charged. Thanks.

                      209 votes
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                      • More than 4 Diagnosis Codes for Superbills and Claims

                        1500 form allows you to enter 9 Dx codes at a time. But the superbill allows only 4 Dx codes at a time. If we create two superbills for the same patient who has more than 4 Dx. there will be an issue with the insurance companies processing the claim. Please give option to enter more Dx codes while we create a superbill.

                        185 votes
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                          After consulting with our billing partners, we wanted to provide some additional context for why we are limiting each CPT line to 4 diagnosis codes:


                          You may associate up to 4 diagnoses per CPT code in the Practice Fusion superbill. While the official CMS 1500 claim form that your biller creates allows for 12 diagnoses to be documented per claim, only 4 diagnosis pointers can be associated per CPT code. To simplify and standardize the superbill process in Practice Fusion, we are limiting each CPT line to 4 diagnosis codes. Please note that the Practice Fusion superbill is not used as an electronic claim and can be adjusted to include diagnosis pointers and additional diagnoses after it has been submitted to your billing system for review.

                          You can read more about superbills here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483043-how-do-i-create-a-superbill


                          Please add your voice to the conversation by commenting below or by voting for…

                        • Print Billing Report

                          We would like to be able to print the billing report

                          154 votes
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                            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                          • Display Insurance Card Picture on Patient Profile

                            The insurance card should be visible in the Patient Profile screen, rather than having to go to the patient's Documents section to find it every time.

                            113 votes
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                              We’ll send you updates on this idea

                              Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                              The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                            • Optimize clicking in Superbill

                              When generating a superbill I must select myself via drop down menu as a rendering provider then select location of service for every patient encounter even though I'm signed on at that computer all day. If I signed on once and the system afterward would default to me and my location then it would save me close to 100 clicks per clinic day.

                              All those clicks add up. I once counted around fifty clicks to generate one progress note and bill. Multiply that by say 20 patients and you've performed 1000 mouse clicks that day.

                              103 votes
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                                Resolved  ·  Matthew Douglass responded

                                As of Q4 2015, rendering provider and service location will default to the provider and facility assigned to the chart note that is associated with that superbill.

                                If you are a legacy user of the Practice Fusion/Kareo interface, we specially enabled this functionality to mirror your previous workflow. When you see two lists in your dropdown, please select the from the Billing system list.

                                There is more information about this Kareo quirk at this Knowledge Base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/483019-how-do-i-create-superbill-when-i-am-bound-with-kar

                              • View patient chart from superbill

                                We need to be able to access the patient chart when processing superbills for billing. Currently, we have to go out of the reports screens and go into the chart screen. Then when you go back to superbills, you have to go back in to reports and pull up billing again. This gets extremely redundant when you have to go back on patient charts to verify information.

                                100 votes
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                                • Custom CPT and ICD9 Code Lists for Billing

                                  Can you please allow for more defaulted information and allow for customized lists for CPT/ICD codes.

                                  Many practices have a set number of codes they use for their practice speciality and it would be tremendously helpful if this would be implemented.

                                  Please allow the lists to be customized and only show codes which are on a customized list. Also allow for the names of the codes to be changed to assist providers in choosing the correct codes.

                                  98 votes
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                                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                  • More Billing Integration Options

                                    We have a billing program that is not integrated with PF. We would like more integration options with other billing systems.

                                    93 votes
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                                      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                    • Add Practice Logo to Superbills

                                      We would like to add our practice logo to all superbills

                                      85 votes
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                                      • Batch Export Superbills

                                        We would love to have a way to batch export a set of superbills as well as have an excel file export.

                                        83 votes
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                                        • Bill Patient Directly

                                          Sometimes we have patients who purchase a supply from us and they have to pay for it. Or, they come in for both insurance covered services, as well as noncovered. We would like to be able to bill the patient directly for these services, so maybe a new status that would send the bill to the patient rather than to the integrated billing system?

                                          76 votes
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