Product Ideas

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  1. Alerts regarding patient on scheduler or intake

    have a field that office can input patient specific alerts pertaining to Billing (like balance due or account in collections) or Appointment Scheduling (like patient discharged, do not schedule) etc.
    This would be incredibly helpful to scheduling staff to have alert box pop up that indicates this type of information. This way, staff can address when client is on the phone setting up an appointment.
    Thank you

    2,213 votes
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      You asked and we listened: Use Pinned notes to manage non-clinical reminders
      Practice Fusion continues to take major steps toward updating your EHR with even more features and enhanced workflows. With Practice Fusion’s Pinned Note feature, we have made it easier for practice staff to quickly view pertinent custom details about patients before they are scheduled, before check in, or during a patient visit. A Pinned Note is the ideal place to record non-clinical information specific to an individual patient, where you can have important information readily available. Thanks you to everyone who voted and helped make the Practice Fusion EHR better for everyone. https://knowledgebase.practicefusion.com/knowledgebase/articles/1845769

    • Change SOAP note type to "No Show" if patient cancels or no-shows

      Currently, when a patient is a no show or has cancelled their appt, we can see this under the Appointment tab.
      However, when the appt is generated, it creates an encounter. As the appt is no longer valid, the dr still has to go in and sign off on this to take it out of their task list.
      Because we track these no-shows and cancellations, we do not delete them. I would like the option under the encounter to list the "Encounter Type" as a No-Show or Cancellation. (Currently I use "Letter" and put information on the no-show of cancellation…

      1,688 votes
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        88 comments  ·  Scheduling  ·  Admin →
        Resolved  ·  Nina responded

        Hi everyone – As of 1/19/2017, we have introduced a new schedule setting to all practices that allows administrators to determine if encounters will be auto-generated for appointments marked as cancelled or no-show.

        You can read more about schedule settings here: http://knowledgebase.practicefusion.com/knowledgebase/articles/482832

        We have also introduced a new Appointment Report that allows practices to review and filter appointments by facility, status, provider, and date, making it easier to track cancellations, no shows, and other scheduling details.

        You can read more about the new Appointment Report here:

        http://knowledgebase.practicefusion.com/knowledgebase/articles/1124125

      • Existing Appointment Alerts when scheduling

        When scheduling appt. we would like an alert to show up if the pt has an existing appt. already so they don't have several appts. pending. That would save time and appt. available.

        1,377 votes
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          41 comments  ·  Scheduling  ·  Admin →

          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

        • Check in Patients from the DAY schedule screen

          It would be great to have the ability to check in a patient in the DAY screen of the schedule instead of having to go to the APPOINTMENT screen. We work out of the DAY view because it better illustrates the day with the color coded appointments.

          714 votes
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            13 comments  ·  Scheduling  ·  Admin →

            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

          • Mark patient appointment as confirmed

            A status option of confirmed would be nice to note when pt. have been called to remind of appointments. Could note confirmed status for after patient is contacted

            574 votes
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              55 comments  ·  Scheduling  ·  Admin →
            • Compact Schedule Printing

              The new update has changed the schedule view to be much longer, wasting lots of space and making it hard to see the entire schedule. The printed schedule is now 3 pages long as well, which wastes space and paper. We utilize the printed schedule everyday, and the small compacted 1 page schedule was what we worked with.

              508 votes
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                55 comments  ·  Scheduling  ·  Admin →
              • Google/iPhone/Android/Outlook Calendar integration (no PHI)

                I'd like to see when I have appointments from my google calendar. No need for patient names- "Busy" is plenty of info. Seeing the visit type (follow-up, etc.) would be even better. This would be more valuable to me than any other EHR feature.

                466 votes
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                  71 comments  ·  Scheduling  ·  Admin →

                  Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                  The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                • Color Coding for Block Times

                  Please bring back color coding for block times to the new EHR. Since PF doesn't allow scheduling at multiple offices, we use this to distinguish when each provider will be at which office location and prevent our patients from scheduling time slots incorrectly through Patient Fusion.

                  386 votes
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                    46 comments  ·  Scheduling  ·  Admin →

                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                  • Add new patient appointments directly from the chart

                    I would like to be able to directly add an appointment while in the chart, without having to separately open the scheduler, and then also having to select the patient again. Why not create a link so that from the chart, can see the schedule and click a date/time from the calendar.

                    385 votes
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                      29 comments  ·  Scheduling  ·  Admin →

                      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                    • Make Active and Inactive patients more obvious when selecting throughout the EHR

                      When opening the new appointment window, active and non-active patients look the same, thus causing potential errors to occur.

                      371 votes
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                        31 comments  ·  Scheduling  ·  Admin →
                        Resolved  ·  Matthew Douglass responded

                        Thanks to everyone for providing your thoughts on how inactive patients should be displayed in Practice Fusion.

                        As of 03/25/2016, to reduce confusion when working with patient lists, we have made it more obvious in the main Charts section when a patient is inactive.

                        You will see the words “Inactive” in the patient list as well as the patient header when you are working with an inactive patient.

                        Additionally, if a patient is marked as inactive, she or he will not appear in search results for appointments, messages, labs, or refills. If you would like a patient to appear in those search results for selection, you’ll need to mark the patient as Active.

                      • Show Full Appointment List for Patient

                        I would like the ability to print out all of the multiple appointments that a patient has, so they can see at a glance their past and future appointments and what treatment they are getting.

                        331 votes
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                          34 comments  ·  Scheduling  ·  Admin →

                          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                        • Would like cancelled & no show appointments to be hidden when hiding Seen appointments

                          Can you fix it to where the no-show & cancelled appointments disappear off of the schedule like the seen appointments? It will save so much time scrolling through the day's schedule & will definitely make the day schedule look cleaner. Thanks.

                          306 votes
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                            38 comments  ·  Scheduling  ·  Admin →
                          • Save Scheduler Settings From Session to Session

                            When I change the filter and display settings for my scheduler, I would like for the EHR to remember those the next time I log in so I don't waste valuable time changing my settings during every login.

                            255 votes
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                              23 comments  ·  Scheduling  ·  Admin →
                            • Monthly View of Scheduler

                              We have the Day and Week view of the appointments, but we'd also like to see the Month view

                              210 votes
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                                24 comments  ·  Scheduling  ·  Admin →

                                Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                              • Display preferred phone number on Scheduler

                                Schedule should show home phone number in addition to mobile phone number. It should print the preferred method of contact or the only number available not just mobile numbers.

                                210 votes
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                                  19 comments  ·  Scheduling  ·  Admin →

                                  Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                  The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                • Changing Canceled Appointment Appearance

                                  It is confusing to see the cancelled appointment still on the schedule immediately after it's canceled. After canceling, can you either remove it from the schedule, drop it to the bottom of the list, or change the way it looks?

                                  189 votes
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                                    10 comments  ·  Scheduling  ·  Admin →

                                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                  • Hover over appointment to see Reason for Visit in Week View

                                    It would be helpful if the ability to view the reason for the visit could be seen when hovering over the appointment in the week view

                                    180 votes
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                                      16 comments  ·  Scheduling  ·  Admin →

                                      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                    • Indicate an appointment slot is being worked on to prevent overbooking

                                      As we, and I am sure many other practices have more than one person scheduling at the same time, it would be great if a time slot could be locked when one person is scheduling an appointment. We had a few instances where we ended up double booked in the same slot because both employees were entering an appointment at the same time and there is no way to know if another person is adding a patient to that time slot when you are.

                                      170 votes
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                                        9 comments  ·  Scheduling  ·  Admin →

                                        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                      • Add field for primary and/or referring physicians

                                        Add please a field in schedule section for primary or referring physician and insurance information at the time of making appointment for our patients. As a specialist office, this feature will be greatly appreciated since this will save us time and do double work. Also if possible we can add as well a row to just add any time of comments or notes that would be visible in our patients appointment section. Thank you so much for all your help, and for accepting our suggestions! that is wonderful!

                                        150 votes
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                                          27 comments  ·  Scheduling  ·  Admin →
                                        • Add Patient Insurance Information to Day's Schedule Printout

                                          It would be very helpful to be able to see each patient's insurance information when a schedule is being printed for a specified day. It would make eligibility checks much faster for those busy days.

                                          As it stands I have to go into each patient's profile one at a time to get insurance information which requires more time than seeing a complete list of scheduled patient's insurance in one sheet.

                                          140 votes
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                                            13 comments  ·  Scheduling  ·  Admin →

                                            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

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