Product Ideas

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  1. Reduce keystrokes to super bill

    The new superbill is aesthetically pleasing but requires MANY more keystrokes to submit, which adds a significant amount of time over the course of billing, say, 50 notes, like I do at one sitting weekly at least. I would like to click 1x to add a procedure code (currently I have to click 3x -- 1x to open the dropdown, 1x to select the code, 1x to "add"), 1x for a diagnosis (currently 3x -- 1x to bring the dropdown, 1x for "previous diagnoses" which is the only one I ever use, 1x to close that window), and 2-3x to…

    8 votes
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    • Copay and Payment Report

      We need to be able to print a daily report for payments (copay and other)

      238 votes
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        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

      • Scan Insurance Cards directly into Insurance Section

        It would be great if we could scan insurance cards at check-in directly into the insurance section of the patient profile.

        1,196 votes
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          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

        • Medicare and Medicaid Insurance Eligibility

          We would like to be able to verify patients' eligibility for Medicaid & Medicare insurance, in addition to all of the other insurances that we can verify eligibility for now.

          226 votes
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            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

          • Fee Schedule for CPT Codes

            We would like an option to add fee schedule rates to the CPT codes so when you create a Super bill it adds the rates automatically.

            370 votes
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              Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

              The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

            • Printing all superbills in bulk

              I would like to have the option to print all the superbills for the date of service without having to go into each superbill and hit print

              436 votes
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                Thanks Becky—that’s the information we needed. We would like to hear if bulk superbill printing would be valuable to other users as well.

              • Print Billing Report

                We would like to be able to print the billing report

                159 votes
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                  Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                  The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                • More than 4 Diagnosis Codes for Superbills and Claims

                  1500 form allows you to enter 9 Dx codes at a time. But the superbill allows only 4 Dx codes at a time. If we create two superbills for the same patient who has more than 4 Dx. there will be an issue with the insurance companies processing the claim. Please give option to enter more Dx codes while we create a superbill.

                  189 votes
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                    After consulting with our billing partners, we wanted to provide some additional context for why we are limiting each CPT line to 4 diagnosis codes:


                    You may associate up to 4 diagnoses per CPT code in the Practice Fusion superbill. While the official CMS 1500 claim form that your biller creates allows for 12 diagnoses to be documented per claim, only 4 diagnosis pointers can be associated per CPT code. To simplify and standardize the superbill process in Practice Fusion, we are limiting each CPT line to 4 diagnosis codes. Please note that the Practice Fusion superbill is not used as an electronic claim and can be adjusted to include diagnosis pointers and additional diagnoses after it has been submitted to your billing system for review.

                    You can read more about superbills here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483043-how-do-i-create-a-superbill


                    Please add your voice to the conversation by commenting below or by voting for…

                  • Track copay information per appointment

                    Copays come directly from the patient at the time of visit. . It would be helpful if when opening a patient chart, I can document the payment, and/or I can see if the patient paid for his/her copay at their last visit. Plus if paid by credit card, medical debit card, or check and give the patient a receipt printed.

                    331 votes
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                    • Flow diagnoses to Superbill

                      If the chart note has been signed and has diagnoses already entered in the chart note, the superbill should be able to pick up the diagnoses from it directly and give us an option to either add or remove diagnoses. It takes very long time to reselect the diagnoses and procedures again in superbill section.

                      311 votes
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                        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                      • Billing report

                        It would be great to be able to pull a billing report showing encounters by date, for a specified time frame, which would list provider, patient name, procedure codes and amount charged. Thanks.

                        215 votes
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                        • Patient Insurance Eligibility Checks

                          I would like to be able to check the patient insurance eligibility when I schedule the patient for an appointment.

                          250 votes
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                            Resolved  ·  Matthew Douglass responded

                            As of 9/15/2015, we have released our Eligibility functionality for 100% of Practice Fusion practices.

                            You can read more about Eligibility at this knowledge base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/637468

                            Additionally, if you’re interested in having us expand Eligibility checks to include Medicare & Medicaid, you can vote for that idea here:
                            http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/9775089-medicare-and-medicaid-insurance-eligibility

                          • More Billing Integration Options

                            We have a billing program that is not integrated with PF. We would like more integration options with other billing systems.

                            95 votes
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                              Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                              The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                            • Display Insurance Card Picture on Patient Profile

                              The insurance card should be visible in the Patient Profile screen, rather than having to go to the patient's Documents section to find it every time.

                              118 votes
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                                Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                              • Medicare Chronic Care Management Support

                                We would like some additional help to quality for CMS's Chronic Care Management program.

                                70 votes
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                                • Customize Superbills with Tax ID Number

                                  Since I do not contract with insurance companies, I provide my patients with a receipt/superbill so that they can submit it to their insurance company for reimbursement.

                                  However, many insurance companies require my tax/employer ID and the multiple clinic addresses where I see patients. Is there any way to add a "customization" text box to the superbill function/template to make it easier for patients? Thanks!

                                  53 votes
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                                    Partially Resolved  ·  Aliza responded

                                    Hi everyone – to provide some clarification, please note that the Tax ID field on the printed superbill populates based on the EIN/TIN entered into the Medical Identifiers section of your User Settings (under Settings, go to Users and click on your name to edit your details). Once you have entered your EIN/TIN into your User Settings and saved your changes, log out and back into the EHR to see these changes reflected on your printed superbills. The practice/group EIN entered into the Practice Details settings will not populate on the superbill, as detailed in the Knowledge Base article below.

                                    https://knowledgebase.practicefusion.com/knowledgebase/articles/483406-how-do-i-print-the-superbill

                                  • Batch Export Superbills

                                    We would love to have a way to batch export a set of superbills as well as have an excel file export.

                                    86 votes
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                                    • Bill Patient Directly

                                      Sometimes we have patients who purchase a supply from us and they have to pay for it. Or, they come in for both insurance covered services, as well as noncovered. We would like to be able to bill the patient directly for these services, so maybe a new status that would send the bill to the patient rather than to the integrated billing system?

                                      78 votes
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                                      • View patient chart from superbill

                                        We need to be able to access the patient chart when processing superbills for billing. Currently, we have to go out of the reports screens and go into the chart screen. Then when you go back to superbills, you have to go back in to reports and pull up billing again. This gets extremely redundant when you have to go back on patient charts to verify information.

                                        102 votes
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                                        • Quickbooks Integration

                                          I am an independent RN Case Manager and I found your program through my physician that does home visits. I absolutely Love it and it fits well for the most part with my own practice.

                                          I would like a link with QuickBooks so that my bookkeeper can do my invoicing right from my program notes

                                          53 votes
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