I had to disable the patients' ability to schedule their appointments onine. Unfortunately , the message they receive is giving the impression that I am not taking ANY appointments, and they assume I am closing down.
I am losing patients. I realize they are not reading the entire message. Perhaps this would be a better error message to display: 'The online scheduler is down for now. Please contact your MD by email or phone to schedule an appointment. "
Thanks, Jan Archer9 votes
We have updated the error messaging for Online Appointment Booking to read “This provider is not accepting online appointments currently. Call the doctor’s office at XXX XXX-XXXX to book an appointment.”
For more detail on appointment booking and online profiles, please click here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483416
I usually have to keep editing the plan, and every time I refill a medications, I need to scroll back to plan.
The feature ordering multiple medications is very good. Thank you, guys!10 votes
Hi everyone—I am happy to report that this workflow issue has been resolved for our customers as of 5/29/2015.
When writing prescriptions and tabbing to the refill box, the box does not stay highlighted and you have to reclick on the box. Just a small thing but it would be helpful if the box would stay highlighted.4 votes
We are happy to report that as of 4/24/2015, we have fixed this functionality.
Can support tickets automatically fill in my practice name, status of use, email, phone number? Support should know who I am from the login.6 votes
Kudos! Love the feature. Thanks!8 votes
You can learn more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/494180-how-do-i-prescribe-multiple-medications-in-a-singl
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