Product Ideas

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  1. Reduce keystrokes to super bill

    The new superbill is aesthetically pleasing but requires MANY more keystrokes to submit, which adds a significant amount of time over the course of billing, say, 50 notes, like I do at one sitting weekly at least. I would like to click 1x to add a procedure code (currently I have to click 3x -- 1x to open the dropdown, 1x to select the code, 1x to "add"), 1x for a diagnosis (currently 3x -- 1x to bring the dropdown, 1x for "previous diagnoses" which is the only one I ever use, 1x to close that window), and 2-3x to…

    8 votes
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    • Copay and Payment Report

      We need to be able to print a daily report for payments (copay and other)

      238 votes
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        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

      • Medicare and Medicaid Insurance Eligibility

        We would like to be able to verify patients' eligibility for Medicaid & Medicare insurance, in addition to all of the other insurances that we can verify eligibility for now.

        226 votes
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          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

        • Ability to add date ranges to procedures in the superbill

          We would like the ability to add date ranges to procedures in the superbill.

          29 votes
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            Acknowledged  ·  Nina responded

            We would like to hear from other members of our community on how they’d like to see this feature improved as well. Feel free to add your voice to this idea by commenting below. We are listening attentively to every request submitted by our customers.

          • Scan Insurance Cards directly into Insurance Section

            It would be great if we could scan insurance cards at check-in directly into the insurance section of the patient profile.

            1,196 votes
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              Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

              The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

            • Additional Fields for Superbill HL7

              PF provides all the necessary data in the Printable Superbill, but the HL7 export version of the same Superbill is missing several fields from that superbill.

              If PF can give us the complete information in the HL7 version of the super bill the Doctor's office can save a lot of time and effort by importing the HL7 Superbill into their own practice management system. This will give doctors' offices more choices to create bills quickly and save a lot of labor hours by reducing redundancy.

              17 votes
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                Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

              • Send "Amount Paid" to claim on AdvancedMD

                Currently the copay in the amount paid field on the Superbill doesn't send anything to the claim on AdvancedMD. The Notes fields does send the copay to AdvancedMD, but not in the claim. It goes to a different destination on AdvancedMD, and it is really difficult to locate this information.

                9 votes
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                  Hello ebailey. We are aware of this deficiency and we have asked AdvancedMD to modify their logic to properly transmit this field across. We have shared your feedback with them so they can make a change.

                • Easier Date Entry in Superbill

                  We would like the "To" Date in the superbill to be the same as the "From" Date by default.

                  12 votes
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                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                  • Print Billing Report

                    We would like to be able to print the billing report

                    159 votes
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                      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                    • Pass Guarantor, Next of Kin, and Guardian info to Kareo

                      If we have a patient that is a minor, there is an area for the guarantor/parent/guardian to be posted, but it is not transferred to Kareo. This is very important, being that the patient is a minor.

                      5 votes
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                        Hi Wendy,

                        Unfortunately, Kareo does not accept these fields at the present time. We are waiting for them to accept the fields and then we will flow the data to them.

                      • Bulk Upload Insurance Information

                        Could there be a way to upload patient insurance information, in a similar way we upload patient demographics? E.g., have the information on a spreadsheet, and then upload it?

                        20 votes
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                          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                        • Automatically Flow Referring Physician from Patient's Care Team to "Referring Physician" in Superbill

                          When completing a superbill, there is an option to fill in Referring Physician, which our billing company requires us to do. It would be nice if the field could be populated automatically with the Referring Physician from the Profile Care Team [which is a great new feature - thank you!].

                          25 votes
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                            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                          • Return Visit Fields in Superbill

                            We would like to have these fields as structured in the Superbill:

                            Return Visit in _____Days ____Weeks ____Months
                            Reason for return visit ________

                            17 votes
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                              Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                              The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                            • Customize Superbills with Tax ID Number

                              Since I do not contract with insurance companies, I provide my patients with a receipt/superbill so that they can submit it to their insurance company for reimbursement.

                              However, many insurance companies require my tax/employer ID and the multiple clinic addresses where I see patients. Is there any way to add a "customization" text box to the superbill function/template to make it easier for patients? Thanks!

                              53 votes
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                                Partially Resolved  ·  Aliza responded

                                Hi everyone – to provide some clarification, please note that the Tax ID field on the printed superbill populates based on the EIN/TIN entered into the Medical Identifiers section of your User Settings (under Settings, go to Users and click on your name to edit your details). Once you have entered your EIN/TIN into your User Settings and saved your changes, log out and back into the EHR to see these changes reflected on your printed superbills. The practice/group EIN entered into the Practice Details settings will not populate on the superbill, as detailed in the Knowledge Base article below.

                                https://knowledgebase.practicefusion.com/knowledgebase/articles/483406-how-do-i-print-the-superbill

                              • Jump to patient chart from billing report

                                When there are errors in the billing report, like no insurance or address, it is time-consuming to go to the chart tab and search for the name. We should be able to go directly to the patient chart from the billing report.

                                22 votes
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                                  Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                  The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                • Allow superbills to be saved as drafts without completing CPT or Diagnosis

                                  Our staff obtains pre-auths, approvals ( work comp/ HMO) etcdays prior to office visit. They need to record this info in the superbill. They should be able to open encounter, change date to date of encounter, and add the auth info to the superbill for that day and save. Once patient is seen, then diagnosis and CPT will be added, and then it's ready for biller. Currently superbill cannot be saved without CPT and ICD codes, which impedes our practice's workflow.

                                  43 votes
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                                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                  • BMI on Superbill

                                    Some insurances require the BMI on the billing transmission. It is too difficult as a provider to keep track of which insurances and then if any particular patient is in that insurance, so we end up putting the BMI on every superbill. It would save time if that data was automatically populated.

                                    15 votes
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                                    • Option to hide historical diagnoses in Superbill diagnosis selection

                                      We would like the option to hide historical diagnoses on the Superbill to eliminate potential errors/confusion. And or, find a way to highlight a Primary Diagnosis in both the chart and the Superbill.

                                      8 votes
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                                        Resolved  ·  Matthew Douglass responded

                                        As of January 2016, the diagnosis selector in the superbill has been improved to better delineate the difference between Encounter Diagnoses, Active Diagnoses, and Historical Diagnoses. This should make it much easier to avoid potential errors and confusion.

                                      • Superbill Report by Date of Service

                                        If someone wants to Audit a month's charges, the Superbill Report and Chart Note Report should both be pulled by Date of Service. Right now, this is not the case. Superbill Report is generated on the basis of Date of creation and Chart Note Report is generated on the basis of Date of Service.

                                        29 votes
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                                        • Quickbooks Integration

                                          I am an independent RN Case Manager and I found your program through my physician that does home visits. I absolutely Love it and it fits well for the most part with my own practice.

                                          I would like a link with QuickBooks so that my bookkeeper can do my invoicing right from my program notes

                                          53 votes
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