Most surgeons will see patients in multiple hospitals in the ER on the floor or in the Operating room. When need to have a way to capture and add the documentation to our EMR both for billing and for documentation purposes. Currently the encounter type is limited to office.
Can you please provide additional encounter types: ER consultation, operating room procedure234 votes
Great news! Users can now add encounter types according to their SNOMED code, or HCPCS code.
Thanks for providing all of your input and requests for this feature and we’re delighted to release it.
You can learn more about this feature here: https://knowledgebase.practicefusion.com/knowledgebase/articles/1844806-how-do-i-add-new-encounter-types
Schedule should show home phone number in addition to mobile phone number. It should print the preferred method of contact or the only number available not just mobile numbers.215 votes
You used to have an easy way for me to see the total number of active patients in my practice. I would like to have that feature back. The current way of going to reports and selecting age >0 and having to export to an excel sheet to get the number is too time consuming.203 votes
I am happy to report that you can review the number of active patients in your Practice Fusion account via the ‘Patient Import’ tile on your Practice Dashboard.
It is confusing to see the cancelled appointment still on the schedule immediately after it's canceled. After canceling, can you either remove it from the schedule, drop it to the bottom of the list, or change the way it looks?190 votes
we need text size to be able to get bigger173 votes
As of September 2015, customers are able to modify the size of the text when editing sections of the chart note.
You can read more about rich text editing and how to change the font size here: http://knowledgebase.practicefusion.com/knowledgebase/articles/548442-how-do-i-use-rich-text-editing-when-charting-my-en
If you are interested in increasing the readable font size generally throughout any section of the EHR, you can learn how to do that here: http://knowledgebase.practicefusion.com/knowledgebase/articles/554913-how-do-i-adjust-the-font-size-in-my-browser
If one clicks the orange "New Encounter" button on a day where an encounter has already been generated, a window should pop up notifying the user that a second encounter is about to be generated! This would be helpful in that it would allow the user to avoid creating duplicate encounters. Options on this prompt could include "make a new encounter anyway," "do not make a new encounter," or "take me to the latest existing encounter."167 votes
This warning feature was added to the PF EHR in Q4 2015.
For more information about this feature, please read the article here: http://knowledgebase.practicefusion.com/knowledgebase/articles/486118
Add please a field in schedule section for primary or referring physician and insurance information at the time of making appointment for our patients. As a specialist office, this feature will be greatly appreciated since this will save us time and do double work. Also if possible we can add as well a row to just add any time of comments or notes that would be visible in our patients appointment section. Thank you so much for all your help, and for accepting our suggestions! that is wonderful!151 votes
Hi everyone—quick update here. As of 6/5/2015 we’ve implemented the first part of this request and you can start tracking your patients’ Care Teams.
You can read more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/613029-how-do-i-assign-a-care-team
I would like to be able to customize document types/add different types of documents144 votes
Great news! We have released the custom document types feature into the New EHR. Over the next few weeks, we will be adding this functionality to our practices’ instances of the New EHR, so keep an eye out for this new feature.
Thanks for providing all of your input and requests for this feature and we’re delighted to release it.
You can learn more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/527165-how-do-i-create-custom-document-types
I would prefer when I enter lab or imaging orders, they should go into current chart note. Consider adding an "orders and medication" section in the Plan section.140 votes
Hello everyone – As of 2/16/2017, we have introduced a new section in the encounter note: your practice can now submit, track, and review lab and imaging orders directly within a chart note, allowing you to see a more holistic view of your patient visits with fewer clicks.
You can read more about how to add or create a lab or imaging order here:
I understand the security issue that mandates an auto lock out. It seems an "auto-save" feature would be helpful when the screen auto-locks so we don't forget to save each time.123 votes
We are happy to report that as of Q4 2015, chart notes are auto-saving every minute, so this idea is Resolved.
Thanks for your patience as we worked through the most stable way to accomplish this.
For the patients that have copays and are entered in their account, it would be nice to reflect it on the schedule. Perhaps create a column on the schedule. It's hard to know the patient's copay while on the scheduling dialog box. If you were to click on "Chart" and go find it under Profile, the appointment you were making is no longer there. It would be nice to save time by not having to go to the patient's chart after scheduling the patient's appointment and then typing it in the 'chief complaint'.122 votes
As of 12/14/2015, copay is now displayed as a column in the Scheduler.
You can read more about how to track copays here: http://knowledgebase.practicefusion.com/knowledgebase/articles/761493-how-can-i-track-copays-in-the-schedule
It would be great to be able to view the labs, a document, RX list at the same time as a note. Then I can make notes, plans, etc in the chartnote while viewing the data, instead of having to write it on a piece of paper or remember it in my head while I switch back and forth between parts of the chart.113 votes
Hi everyone, as you may have noticed, as of mid-2015, you can access Quick Preview to look at lab results and previous notes for the patient when working on a chart note.
You can learn more about how Quick Preview works here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483091-how-can-i-preview-previous-encounters-and-results
Additionally, if you’re interested in viewing documents or other things that are not currently in the Quick Preview, you can vote for and comment on this idea: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7137258-please-make-the-patient-s-documents-visible-and-ac
In the patient's chart, under the Profile tab, there is a place where you can enter just some random notes. In the old EHR, this was visible right by the demos up front and top. Now we have to scroll all the way to the bottom. It would be great to have a "NOTES" box somewhere that is easily accessible, like in the "PROFILE" tab to that area on the right.109 votes
Hi everyone—I’m happy to report that we have released this functionality to you in the EHR as of 5/22/2015.
You can read more about the Notes section here: http://knowledgebase.practicefusion.com/knowledgebase/articles/486113-how-do-i-record-and-print-patient-demographics
It would save time if we could categorize patients' documents by document type within the patients charts.108 votes
I’m happy to report that this feature has been built and deployed to the New EHR!
You can learn more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/485934
Please add more formatting options to chart notes. Things like bullets, bolding, underlining, color, etc. would be extremely helpful.108 votes
UPDATE: We are happy to report that, as of 4/24/2015, we have released the ability for chart notes to be formatted in the New EHR. You can learn about this commonly requested new feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/548442-how-do-i-use-rich-text-editing-when-charting-my-en
We are working on this feature now. It will be release into the New EHR in mid-April 2015!
When generating a superbill I must select myself via drop down menu as a rendering provider then select location of service for every patient encounter even though I'm signed on at that computer all day. If I signed on once and the system afterward would default to me and my location then it would save me close to 100 clicks per clinic day.
All those clicks add up. I once counted around fifty clicks to generate one progress note and bill. Multiply that by say 20 patients and you've performed 1000 mouse clicks that day.106 votes
As of Q4 2015, rendering provider and service location will default to the provider and facility assigned to the chart note that is associated with that superbill.
If you are a legacy user of the Practice Fusion/Kareo interface, we specially enabled this functionality to mirror your previous workflow. When you see two lists in your dropdown, please select the from the Billing system list.
There is more information about this Kareo quirk at this Knowledge Base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/483019-how-do-i-create-superbill-when-i-am-bound-with-kar
The old version of PF had the ability to list all patients in the practice. This is useful for a number of common activities, as is the ability to sort by various parameters, e.g. last name. Please add this back102 votes
Update: We’ve made additional enhancements to the Recent patient list.
Beginning 4/24/2015, the patient list in the new EHR will automatically show up to 1,000 patients, sorted by most recently accessed.
You can read more about this here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483079-how-do-i-search-for-patients-in-the-ehr
We will also be taking an entire re-look at this feature later this year, to make sure you can find your patients when you need to access them.
Currently, to change (or check) whether a patient gets appointment reminders, one has to open the chart, go to profile, and scroll down. If, when we were scheduling the patient, or on the appointment display, we could click the checkbox to allow appointment reminders, that would help immensely, and be of use when scheduling follow-ups. We could confirm with the patient - as they are scheduling - whether they want to receive reminders.101 votes
Recently saw a demo for CompletEPA (surescripts) for medication prior authorizations. Because it is real-time and integrates into existing EHRs, I think it will significantly reduce the amount of time that my staff and I spend on medication PAs, and it will improve patient care, compliance, and satisfaction. Would love to have the ability to add this service (or a comparable one) to Practice Fusion.90 votes
Hi everyone—we are happy to report that ePriorAuthorization functionality for medications has passed beta and is now rolled out to all of our practices as of 10/23/2015.
You can learn more about how this feature works here: http://knowledgebase.practicefusion.com/knowledgebase/articles/580701-how-do-i-use-eprior-authorization
I'd like to see more options for gender at birth, current gender identification, sexual orientation, and a place to indicate preferred pronoun.84 votes
Hello everyone – great news! You now have the ability to specify gender at birth in the patient Profile as well as gender identity and sexual orientation on the patient Summary page.
Thank you for your patience as we worked to get this implemented!
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