Product Ideas

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  1. Display preferred phone number on Scheduler

    Schedule should show home phone number in addition to mobile phone number. It should print the preferred method of contact or the only number available not just mobile numbers.

    212 votes
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      Resolved  ·  19 comments  ·  Scheduling  ·  Admin →
    • View Total Number of Active Patients

      You used to have an easy way for me to see the total number of active patients in my practice. I would like to have that feature back. The current way of going to reports and selecting age >0 and having to export to an excel sheet to get the number is too time consuming.

      202 votes
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        Resolved  ·  Nina responded

        I am happy to report that you can review the number of active patients in your Practice Fusion account via the ‘Patient Import’ tile on your Practice Dashboard.

      • Changing Canceled Appointment Appearance

        It is confusing to see the cancelled appointment still on the schedule immediately after it's canceled. After canceling, can you either remove it from the schedule, drop it to the bottom of the list, or change the way it looks?

        189 votes
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          Resolved  ·  10 comments  ·  Scheduling  ·  Admin →
        • Increase font size

          we need text size to be able to get bigger

          172 votes
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            Resolved  ·  Matthew Douglass responded

            As of September 2015, customers are able to modify the size of the text when editing sections of the chart note.

            You can read more about rich text editing and how to change the font size here: http://knowledgebase.practicefusion.com/knowledgebase/articles/548442-how-do-i-use-rich-text-editing-when-charting-my-en

            If you are interested in increasing the readable font size generally throughout any section of the EHR, you can learn how to do that here: http://knowledgebase.practicefusion.com/knowledgebase/articles/554913-how-do-i-adjust-the-font-size-in-my-browser

          • When creating an Encounter, warn if Encounter already exists for that day

            If one clicks the orange "New Encounter" button on a day where an encounter has already been generated, a window should pop up notifying the user that a second encounter is about to be generated! This would be helpful in that it would allow the user to avoid creating duplicate encounters. Options on this prompt could include "make a new encounter anyway," "do not make a new encounter," or "take me to the latest existing encounter."

            165 votes
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              3 comments  ·  Chart Notes  ·  Admin →
            • Add field for primary and/or referring physicians

              Add please a field in schedule section for primary or referring physician and insurance information at the time of making appointment for our patients. As a specialist office, this feature will be greatly appreciated since this will save us time and do double work. Also if possible we can add as well a row to just add any time of comments or notes that would be visible in our patients appointment section. Thank you so much for all your help, and for accepting our suggestions! that is wonderful!

              150 votes
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                27 comments  ·  Scheduling  ·  Admin →
              • Can I customize document types?

                I would like to be able to customize document types/add different types of documents

                144 votes
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                  8 comments  ·  Documents  ·  Admin →
                  Resolved  ·  Matthew Douglass responded

                  Great news! We have released the custom document types feature into the New EHR. Over the next few weeks, we will be adding this functionality to our practices’ instances of the New EHR, so keep an eye out for this new feature.

                  Thanks for providing all of your input and requests for this feature and we’re delighted to release it.

                  You can learn more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/527165-how-do-i-create-custom-document-types

                • Document lab and imaging orders in a Chart Note

                  I would prefer when I enter lab or imaging orders, they should go into current chart note. Consider adding an "orders and medication" section in the Plan section.

                  140 votes
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                  • Auto-Save Chart Note on Auto-Lock

                    I understand the security issue that mandates an auto lock out. It seems an "auto-save" feature would be helpful when the screen auto-locks so we don't forget to save each time.

                    123 votes
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                      3 comments  ·  Chart Notes  ·  Admin →
                      Resolved  ·  Matthew Douglass responded

                      We are happy to report that as of Q4 2015, chart notes are auto-saving every minute, so this idea is Resolved.

                      Thanks for your patience as we worked through the most stable way to accomplish this.

                    • Insurance and Copay columns on the schedule

                      For the patients that have copays and are entered in their account, it would be nice to reflect it on the schedule. Perhaps create a column on the schedule. It's hard to know the patient's copay while on the scheduling dialog box. If you were to click on "Chart" and go find it under Profile, the appointment you were making is no longer there. It would be nice to save time by not having to go to the patient's chart after scheduling the patient's appointment and then typing it in the 'chief complaint'.

                      121 votes
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                        8 comments  ·  Scheduling  ·  Admin →
                      • Keep lab open while viewing note

                        It would be great to be able to view the labs, a document, RX list at the same time as a note. Then I can make notes, plans, etc in the chartnote while viewing the data, instead of having to write it on a piece of paper or remember it in my head while I switch back and forth between parts of the chart.

                        113 votes
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                          Resolved  ·  Matthew Douglass responded

                          Hi everyone, as you may have noticed, as of mid-2015, you can access Quick Preview to look at lab results and previous notes for the patient when working on a chart note.

                          You can learn more about how Quick Preview works here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483091-how-can-i-preview-previous-encounters-and-results

                          Additionally, if you’re interested in viewing documents or other things that are not currently in the Quick Preview, you can vote for and comment on this idea: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7137258-please-make-the-patient-s-documents-visible-and-ac

                        • Move Notes section to top of Patient Profile

                          In the patient's chart, under the Profile tab, there is a place where you can enter just some random notes. In the old EHR, this was visible right by the demos up front and top. Now we have to scroll all the way to the bottom. It would be great to have a "NOTES" box somewhere that is easily accessible, like in the "PROFILE" tab to that area on the right.

                          109 votes
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                          • Document Type Filter in Patient Documents List

                            It would save time if we could categorize patients' documents by document type within the patients charts.

                            108 votes
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                              12 comments  ·  Documents  ·  Admin →
                            • Formatting Chart Notes

                              Please add more formatting options to chart notes. Things like bullets, bolding, underlining, color, etc. would be extremely helpful.

                              106 votes
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                              • Optimize clicking in Superbill

                                When generating a superbill I must select myself via drop down menu as a rendering provider then select location of service for every patient encounter even though I'm signed on at that computer all day. If I signed on once and the system afterward would default to me and my location then it would save me close to 100 clicks per clinic day.

                                All those clicks add up. I once counted around fifty clicks to generate one progress note and bill. Multiply that by say 20 patients and you've performed 1000 mouse clicks that day.

                                104 votes
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                                  Resolved  ·  Matthew Douglass responded

                                  As of Q4 2015, rendering provider and service location will default to the provider and facility assigned to the chart note that is associated with that superbill.

                                  If you are a legacy user of the Practice Fusion/Kareo interface, we specially enabled this functionality to mirror your previous workflow. When you see two lists in your dropdown, please select the from the Billing system list.

                                  There is more information about this Kareo quirk at this Knowledge Base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/483019-how-do-i-create-superbill-when-i-am-bound-with-kar

                                • Display patient list

                                  The old version of PF had the ability to list all patients in the practice. This is useful for a number of common activities, as is the ability to sort by various parameters, e.g. last name. Please add this back

                                  100 votes
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                                    Resolved  ·  Matthew Douglass responded

                                    Update: We’ve made additional enhancements to the Recent patient list.

                                    Beginning 4/24/2015, the patient list in the new EHR will automatically show up to 1,000 patients, sorted by most recently accessed.

                                    You can read more about this here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483079-how-do-i-search-for-patients-in-the-ehr

                                    We will also be taking an entire re-look at this feature later this year, to make sure you can find your patients when you need to access them.

                                  • Enable Appointment Reminders from Scheduler

                                    Currently, to change (or check) whether a patient gets appointment reminders, one has to open the chart, go to profile, and scroll down. If, when we were scheduling the patient, or on the appointment display, we could click the checkbox to allow appointment reminders, that would help immensely, and be of use when scheduling follow-ups. We could confirm with the patient - as they are scheduling - whether they want to receive reminders.

                                    98 votes
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                                    • Prior Authorization for Prescriptions

                                      Recently saw a demo for CompletEPA (surescripts) for medication prior authorizations. Because it is real-time and integrates into existing EHRs, I think it will significantly reduce the amount of time that my staff and I spend on medication PAs, and it will improve patient care, compliance, and satisfaction. Would love to have the ability to add this service (or a comparable one) to Practice Fusion.

                                      90 votes
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                                      • Message Archiving Enhancement

                                        Please individualize message archive to give time to others to see it. Now if one party archives it, the message no longer appears for everybody.

                                        81 votes
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                                          15 comments  ·  Messaging  ·  Admin →
                                        • Improving entry of Screening / Intervention / Assessment

                                          It would be great if every time we added a screening/intervention/assessment, we did not have to scroll back up to add another. Every time one is added, the screen scrolls down.

                                          78 votes
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                                            Resolved  ·  Aliza responded

                                            Great news! We have updated the Screenings/Interventions/Assessments section of the encounter so that the note will retain its place when an item is added and unnecessary scrolling will no longer be required.

                                            Thanks for providing all of your requests for this feature – we’re delighted to release it!

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