When adding an address in insurance or in patient information, we would like to be able to type the first letter of the state and have the state come up. Having to scroll down and select on is inefficient.40 votes
As of 10/27/16, you can now search for items within a drop-down menu by typing the first few letters, which will jump you directly to the desired item.
There is a somewhat limited selection of environmental allergies. It would be nice to have a free text selection for the allergies. Ex: unable to add allergy for shampoo due to missing selection in pull down list.38 votes
I am happy to report that, as of 3/2/2016, all Practice Fusion EHR users now have the ability to add custom food and environmental allergies.
You can learn more about how this feature works here: http://knowledgebase.practicefusion.com/knowledgebase/articles/845805-how-do-i-add-custom-allergies
Can you enhance Patient Fusion functionality to allow patients to cancel and/or reschedule their own appointments online, rather than having to call the office? Would need to have boundaries. For example, only allow canceling or rescheduling up to 24 hours before appointment (if within that 24 hours, must email or call office).
Thank you.38 votes
Great news! We have released the ability allowing patients to reschedule and cancel appointments from their patient portal.
Thanks for providing all of your input and requests for this feature and we’re delighted to release it.
You can learn more about this feature here:
How a patient booking an appointment online:
We would like to have encounters say "electronically signed" instead of simply saying "signed"37 votes
We are happy to announce that encounters now say “electronically signed” instead of “signed.”
When scheduling a patient, all PF users are listed as "providers" in the dropdown list. I have only one billing provider, the other users are support staff and do not require schedules for the office. If I could customize the list of providers that are in the dropdown when scheduling appointments, it would save two clicks.36 votes
Hi everyone – As of 1/19/2017, we have introduced a new schedule setting that allows administrators to determine which practice members are available to be booked for appointments on the schedule. This feature is now available to all practices.
You can read more about schedule settings here:
In our office nurses administer the vaccines. You should provide the ability for nurses to transmit it to the State Registry, rather than requiring a physician to do it.36 votes
Great news! As of December 17, 2015, any member of your practice may perform immunization registry submissions.
You can read more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/485975
It would be nice to see the payer type / insurer when charting. Would like to see this listed at the type right beside the name, birth date and email. This would save the step of clicking on the profile every-time.35 votes
As of Q4 2015, payer insurance information is listed in the patient header when a chart is open.
You can learn more about how to work with the patient header here: http://knowledgebase.practicefusion.com/knowledgebase/articles/826515
It would be great to delete or alter lab order or imaging order templates once made.35 votes
As of tonight’s release, we now offer support for editing and deleting lab and imaging order templates. Keep in mind that templates are lab/imaging center specific, and can be shared with your entire practice. Select the pencil icon next to your templates to use the new edit and delete functionality.
I would like the choice to add an email address and change other demographic information at the schedule while I'm creating an appointment for a patient.34 votes
Would like to be able to print off all/ some encounters from a patient's chart without having to open each individually34 votes
Hi everybody, when looking at a patient, you can choose “Actions: Print patient chart”. A screen will open that will allow you to choose what to print for that patient. You can choose all of their encounters (up to 50) to print if you like.
Even though "pneumococcal conjugate, 13 valent" is in the vaccine list, please make it more obvious that this generic name is also known as "Prevnar-13" so we can find things easier33 votes
I am happy to report that as of December 2015, brand names and synonyms make it easier to choose the correct vaccine from the list.
You can learn more about managing vaccines here: http://knowledgebase.practicefusion.com/knowledgebase/articles/484380-how-do-i-add-immunizations-or-vaccines
There should be an option to print current medications alone without historical medications.32 votes
Hello everyone – As of 2/16/2017, we have introduced the ability to customize your printed medication lists. You can now save paper and select only the most relevant medication information for your patient care needs by printing a patient’s active, historical, or complete medication list from the chart Summary or encounter.
You can read more about how to print customized medication lists here:
The old EHR hid completed appointments on the daily view but kept them on the weekly calendar so that you could look back over your previous day's schedule. The new EHR keeps the appointments thus making your later appointments in the day below the screen or completely erasing them from the weekly view.32 votes
Hi everyone—quick update here. We have released this functionality to you in the EHR as of 5/29/2015.
And as of 6/26/2015, you can now select more granular statuses for appointments to hide or show: Seen, No Show, and Canceled.
Requested this from the old interface and since the new interface still doesn't have this - Please bring the "Effective To" insurance portion back! This is helpful
- when a patient has the same insurance but different ID numbers and each ID was only effective during a specific time frame.
- when patients decide to swap back to a former insurance that we already have on file (happens more often than you think!)
-referral purposes30 votes
I’m happy to report that as of 4/10/2015, the “Effective To” field is available in the New EHR
You can learn more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483075-how-do-i-add-insurance-payers-in-the-new-ehr
I'd like Practice Fusion to verify providers who don't prescribe, so we can have Online Booking Pages.29 votes
Hi everyone—I’m excited to announce that we have built a way for customers to verify their identity via credit card instead of requiring credit check for e-prescribers only. This will allow non-eprescribers to have online appointment booking pages.
As of 6/19/2015, we have rolled this out to all PF practices.
You can learn more about how this verification works here: http://knowledgebase.practicefusion.com/knowledgebase/articles/484517-how-do-i-get-a-patient-fusion-online-scheduling-pr
Currently, only the primary facility can transmit immunizations to their immunization registry. Immunization registries require that all locations submit their immunizations, differentiated by a location identifier. Each facility under Practice Fusion should be able to register and transmit immunization files to their chosen registry.27 votes
As of December 17, 2015, the PF EHR offers multi-facility support for immunization registry submissions.
You can read more about how to register multiple facilities here: http://knowledgebase.practicefusion.com/knowledgebase/articles/468496-how-do-i-set-up-an-integration-with-my-state-immun
And general information about how to record a vaccine for registry transmission can be found here: http://knowledgebase.practicefusion.com/knowledgebase/articles/485679-how-do-i-record-a-vaccination-to-trasmit-successfu
It would be great if we could send the patient a message from the document viewer, just as we can from the labs. That would entail many fewer clicks than having to open the chart and send the message, for instance conveying mammogram or other xray results which are still sent as documents in our area.26 votes
Hi everyone. As of 6/26/2015, there is an Actions Menu in Documents where you can send a new message and create a new task. Thanks for your input here. Keep the ideas coming!
There is a new section in this Knowledge Base article that covers the Actions Menu addition: http://knowledgebase.practicefusion.com/knowledgebase/articles/483348
Associating diagnosis codes to a specific date of service went from selecting bullets (in the old EHR) to individually adding each and every diagnosis (in the new EHR). Please bring back the bullets for diagnoses.25 votes
The PF EHR now allows you to select “Add All” diagnoses when charting. This functionality now requires fewer clicks than the previous version of the EHR.
As always, thank you for submitting your ideas for improving the PF EHR.
I'd like to move a template up or down to someplace else in the template while I'm writing a note, and not just from the settings menu. This would be especially helpful when I'm adding a new template item and it doesn't belong at the very bottom.25 votes
As of 9/10/2015, you can edit and reorder template items while you’re working on a chart note.
To learn how this feature works, click here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483339-charting-with-templates
Currently, the Actions menu in a patient's chart allows us to "Record patient reminder". It would be nice to have easier access to mark that we've handled the "record patient reminder". Perhaps a checkbox next to the appointment under the daily "appointments" tab in the schedule so we can tell if we have done them all every day?23 votes
Since patient reminders are no longer a Meaningful Use measure, this should be resolved.
For more information on confirming appointment reminders, click here: http://knowledgebase.practicefusion.com/knowledgebase/articles/773469-how-do-i-update-an-appointment-s-confirmation-stat
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