Product Ideas

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  1. Change SOAP note type to "No Show" if patient cancels or no-shows

    Currently, when a patient is a no show or has cancelled their appt, we can see this under the Appointment tab.
    However, when the appt is generated, it creates an encounter. As the appt is no longer valid, the dr still has to go in and sign off on this to take it out of their task list.
    Because we track these no-shows and cancellations, we do not delete them. I would like the option under the encounter to list the "Encounter Type" as a No-Show or Cancellation. (Currently I use "Letter" and put information on the no-show of cancellation…

    1,519 votes
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      87 comments  ·  Scheduling  ·  Admin →

      Hi everyone – As of 1/19/2017, we have introduced a new schedule setting to all practices that allows administrators to determine if encounters will be auto-generated for appointments marked as cancelled or no-show.

      You can read more about schedule settings here: http://knowledgebase.practicefusion.com/knowledgebase/articles/482832

      We have also introduced a new Appointment Report that allows practices to review and filter appointments by facility, status, provider, and date, making it easier to track cancellations, no shows, and other scheduling details.

      You can read more about the new Appointment Report here:

      http://knowledgebase.practicefusion.com/knowledgebase/articles/1124125

    • Mark patient appointment as confirmed

      A status option of confirmed would be nice to note when pt. have been called to remind of appointments. Could note confirmed status for after patient is contacted

      535 votes
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        54 comments  ·  Scheduling  ·  Admin →
      • Compact Schedule Printing

        The new update has changed the schedule view to be much longer, wasting lots of space and making it hard to see the entire schedule. The printed schedule is now 3 pages long as well, which wastes space and paper. We utilize the printed schedule everyday, and the small compacted 1 page schedule was what we worked with.

        486 votes
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          55 comments  ·  Scheduling  ·  Admin →
        • Ideas to improve the Medication List

          The medication list is the life blood of my practice. I see you have disabled the list. While I am in the chart note, or any part of the chart for that matter, I would like to drop down the medication list like a shade from the top of the page. It should be a full screen list all the way across. It should include all medications with dates updated and prescribed. I want to have better tracking of medications, which ones were tried, why they didn't work, why they were discontinued, etc. I know the information is available, but…

          459 votes
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          • Attaching documents to referrals

            For referrals, it would be helpful to attach lab results and documents as well as the encounters.

            441 votes
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              24 comments  ·  Referrals  ·  Admin →
            • Cross reference from ICD 9 to ICD 10 Diagnosis Codes

              We would like to List ICD 9 and show corresponding ICD 10 code

              400 votes
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                As of 8/11/2015, we have deployed ICD-10 coding for Practice Fusion superbills in all PF practices to make sure you are prepared for the October 2015 CMS ICD-10 deadline.

                We have also incorporated ICD-10 diagnosis coding directly in the clinical and lab ordering workflows.

                To learn more, you can visit our ICD-10 Center here: http://www.practicefusion.com/icd-10/

                Additionally, there are 3 helpful knowledge base articles available:
                http://knowledgebase.practicefusion.com/knowledgebase/articles/486111-how-do-i-add-icd-10-diagnoses-to-a-patient-chart

                http://knowledgebase.practicefusion.com/knowledgebase/articles/637453-how-do-i-use-icd-10-when-creating-a-superbill

                http://knowledgebase.practicefusion.com/knowledgebase/articles/734298-how-do-i-add-icd-10-diagnoses-to-lab-and-image-ord

              • Make Active and Inactive patients more obvious when selecting throughout the EHR

                When opening the new appointment window, active and non-active patients look the same, thus causing potential errors to occur.

                359 votes
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                  30 comments  ·  Scheduling  ·  Admin →

                  Thanks to everyone for providing your thoughts on how inactive patients should be displayed in Practice Fusion.

                  As of 03/25/2016, to reduce confusion when working with patient lists, we have made it more obvious in the main Charts section when a patient is inactive.

                  You will see the words “Inactive” in the patient list as well as the patient header when you are working with an inactive patient.

                  Additionally, if a patient is marked as inactive, she or he will not appear in search results for appointments, messages, labs, or refills. If you would like a patient to appear in those search results for selection, you’ll need to mark the patient as Active.

                • Appointment Detail Report

                  It would be great if we were able to generate a report that compiled a list of all patients that have been No Showed or Cancelled (or simply Seen) for a specified time frame. The report should include the patients last visit before the No Showed or Cancelled appointment and their phone numbers and emails. We should be able to print the report as well.

                  334 votes
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                    63 comments  ·  Reports  ·  Admin →
                  • Flowsheets for viewing vitals and lab results over time

                    Flow charts are needed to keep track of all manner of ongoing issues. For example, health maintenence: colonoscopy, mamogram, ekg, etc.

                    328 votes
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                    • Track copay information per appointment

                      Copays come directly from the patient at the time of visit. . It would be helpful if when opening a patient chart, I can document the payment, and/or I can see if the patient paid for his/her copay at their last visit. Plus if paid by credit card, medical debit card, or check and give the patient a receipt printed.

                      315 votes
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                      • Would like cancelled & no show appointments to be hidden when hiding Seen appointments

                        Can you fix it to where the no-show & cancelled appointments disappear off of the schedule like the seen appointments? It will save so much time scrolling through the day's schedule & will definitely make the day schedule look cleaner. Thanks.

                        303 votes
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                          38 comments  ·  Scheduling  ·  Admin →
                        • We need the ability to enter more than one blood pressure

                          Often, more than one blood pressure reading is taken during a visit. For example, if a patient needs to be assessed for dehydration, or if the BP is very high. There needs to be a way to enter more than one BP reading, including whether it was taken standing, sitting, or lying, and in which arm.

                          261 votes
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                          • Save Scheduler Settings From Session to Session

                            When I change the filter and display settings for my scheduler, I would like for the EHR to remember those the next time I log in so I don't waste valuable time changing my settings during every login.

                            251 votes
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                              23 comments  ·  Scheduling  ·  Admin →
                            • Patient Insurance Eligibility Checks

                              I would like to be able to check the patient insurance eligibility when I schedule the patient for an appointment.

                              239 votes
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                                As of 9/15/2015, we have released our Eligibility functionality for 100% of Practice Fusion practices.

                                You can read more about Eligibility at this knowledge base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/637468

                                Additionally, if you’re interested in having us expand Eligibility checks to include Medicare & Medicaid, you can vote for that idea here:
                                http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/9775089-medicare-and-medicaid-insurance-eligibility

                              • Upload Document while in Patient's Chart

                                Allow document upload not only from home screen , but also while in a patient's chart. this way, when you are working on a patient chart, you can upload a pertinent document directly into the chart. this will save time as you wouldn't have to upload a document and then associate it with a patient.

                                226 votes
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                                  7 comments  ·  Documents  ·  Admin →
                                • View Total Number of Active Patients

                                  You used to have an easy way for me to see the total number of active patients in my practice. I would like to have that feature back. The current way of going to reports and selecting age >0 and having to export to an excel sheet to get the number is too time consuming.

                                  194 votes
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                                    I am happy to report that you can review the number of active patients in your Practice Fusion account via the ‘Patient Import’ tile on your Practice Dashboard.

                                  • Increase font size

                                    we need text size to be able to get bigger

                                    157 votes
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                                      As of September 2015, customers are able to modify the size of the text when editing sections of the chart note.

                                      You can read more about rich text editing and how to change the font size here: http://knowledgebase.practicefusion.com/knowledgebase/articles/548442-how-do-i-use-rich-text-editing-when-charting-my-en

                                      If you are interested in increasing the readable font size generally throughout any section of the EHR, you can learn how to do that here: http://knowledgebase.practicefusion.com/knowledgebase/articles/554913-how-do-i-adjust-the-font-size-in-my-browser

                                    • When creating an Encounter, warn if Encounter already exists for that day

                                      If one clicks the orange "New Encounter" button on a day where an encounter has already been generated, a window should pop up notifying the user that a second encounter is about to be generated! This would be helpful in that it would allow the user to avoid creating duplicate encounters. Options on this prompt could include "make a new encounter anyway," "do not make a new encounter," or "take me to the latest existing encounter."

                                      149 votes
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                                        3 comments  ·  Chart Notes  ·  Admin →
                                      • Can I customize document types?

                                        I would like to be able to customize document types/add different types of documents

                                        141 votes
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                                          8 comments  ·  Documents  ·  Admin →

                                          Great news! We have released the custom document types feature into the New EHR. Over the next few weeks, we will be adding this functionality to our practices’ instances of the New EHR, so keep an eye out for this new feature.

                                          Thanks for providing all of your input and requests for this feature and we’re delighted to release it.

                                          You can learn more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/527165-how-do-i-create-custom-document-types

                                        • Add field for primary and/or referring physicians

                                          Add please a field in schedule section for primary or referring physician and insurance information at the time of making appointment for our patients. As a specialist office, this feature will be greatly appreciated since this will save us time and do double work. Also if possible we can add as well a row to just add any time of comments or notes that would be visible in our patients appointment section. Thank you so much for all your help, and for accepting our suggestions! that is wonderful!

                                          137 votes
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                                            25 comments  ·  Scheduling  ·  Admin →
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