Product Ideas

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  1. Change SOAP note type to "No Show" if patient cancels or no-shows

    Currently, when a patient is a no show or has cancelled their appt, we can see this under the Appointment tab.
    However, when the appt is generated, it creates an encounter. As the appt is no longer valid, the dr still has to go in and sign off on this to take it out of their task list.
    Because we track these no-shows and cancellations, we do not delete them. I would like the option under the encounter to list the "Encounter Type" as a No-Show or Cancellation. (Currently I use "Letter" and put information on the no-show of cancellation…

    1,475 votes
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      86 comments  ·  Scheduling  ·  Admin →

      Hi everyone – As of 1/19/2017, we have introduced a new schedule setting to all practices that allows administrators to determine if encounters will be auto-generated for appointments marked as cancelled or no-show.

      You can read more about schedule settings here: http://knowledgebase.practicefusion.com/knowledgebase/articles/482832

      We have also introduced a new Appointment Report that allows practices to review and filter appointments by facility, status, provider, and date, making it easier to track cancellations, no shows, and other scheduling details.

      You can read more about the new Appointment Report here:

      http://knowledgebase.practicefusion.com/knowledgebase/articles/1124125

    • Bulk Patient Chart Note Printing

      Would like to be able to print off all/ some encounters from a patient's chart without having to open each individually

      28 votes
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        9 comments  ·  Chart Notes  ·  Admin →
      • Custom Insurance Reports

        I need a list of all my patients who have a certain insurance. Is there a way to run a report for that?

        13 votes
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          0 comments  ·  Reports  ·  Admin →
        • Mark patient appointment as confirmed

          A status option of confirmed would be nice to note when pt. have been called to remind of appointments. Could note confirmed status for after patient is contacted

          526 votes
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            53 comments  ·  Scheduling  ·  Admin →
          • Maintain Day in Scheduler

            When I click on user and select the desired person and then click on the calendar icon to select the desired date, it would be nice if both of them were remembered when moving to and from different patients. Currently, only the user is remembered and the date is lost, having to go to the calendar icon again and re-selecting it.

            45 votes
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              7 comments  ·  Scheduling  ·  Admin →
            • Increase Max File Size for Uploaded Documents

              We would like to be able to upload larger files into the documents section of the EHR. The current maximum is too small.

              48 votes
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                15 comments  ·  Documents  ·  Admin →
              • Track copay information per appointment

                Copays come directly from the patient at the time of visit. . It would be helpful if when opening a patient chart, I can document the payment, and/or I can see if the patient paid for his/her copay at their last visit. Plus if paid by credit card, medical debit card, or check and give the patient a receipt printed.

                307 votes
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                • Optimize clicking in Superbill

                  When generating a superbill I must select myself via drop down menu as a rendering provider then select location of service for every patient encounter even though I'm signed on at that computer all day. If I signed on once and the system afterward would default to me and my location then it would save me close to 100 clicks per clinic day.

                  All those clicks add up. I once counted around fifty clicks to generate one progress note and bill. Multiply that by say 20 patients and you've performed 1000 mouse clicks that day.

                  96 votes
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                    As of Q4 2015, rendering provider and service location will default to the provider and facility assigned to the chart note that is associated with that superbill.

                    If you are a legacy user of the Practice Fusion/Kareo interface, we specially enabled this functionality to mirror your previous workflow. When you see two lists in your dropdown, please select the from the Billing system list.

                    There is more information about this Kareo quirk at this Knowledge Base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/483019-how-do-i-create-superbill-when-i-am-bound-with-kar

                  • Cross reference from ICD 9 to ICD 10 Diagnosis Codes

                    We would like to List ICD 9 and show corresponding ICD 10 code

                    398 votes
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                      As of 8/11/2015, we have deployed ICD-10 coding for Practice Fusion superbills in all PF practices to make sure you are prepared for the October 2015 CMS ICD-10 deadline.

                      We have also incorporated ICD-10 diagnosis coding directly in the clinical and lab ordering workflows.

                      To learn more, you can visit our ICD-10 Center here: http://www.practicefusion.com/icd-10/

                      Additionally, there are 3 helpful knowledge base articles available:
                      http://knowledgebase.practicefusion.com/knowledgebase/articles/486111-how-do-i-add-icd-10-diagnoses-to-a-patient-chart

                      http://knowledgebase.practicefusion.com/knowledgebase/articles/637453-how-do-i-use-icd-10-when-creating-a-superbill

                      http://knowledgebase.practicefusion.com/knowledgebase/articles/734298-how-do-i-add-icd-10-diagnoses-to-lab-and-image-ord

                    • Remove automatic periods from being added to template items

                      Can you remove the automatic periods that appear at the end of each template item? The concept of a template is to create a macro that can be customized to each user's preference. If you could make them user-customizable, that would be best.

                      47 votes
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                        10 comments  ·  Templates  ·  Admin →
                      • Flowsheets for viewing vitals and lab results over time

                        Flow charts are needed to keep track of all manner of ongoing issues. For example, health maintenence: colonoscopy, mamogram, ekg, etc.

                        326 votes
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                        • Document lab and imaging orders in a Chart Note

                          I would prefer when I enter lab or imaging orders, they should go into current chart note. Consider adding an "orders and medication" section in the Plan section.

                          129 votes
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                            Hello everyone – As of 2/16/2017, we have introduced a new section in the encounter note: your practice can now submit, track, and review lab and imaging orders directly within a chart note, allowing you to see a more holistic view of your patient visits with fewer clicks.

                            You can read more about how to add or create a lab or imaging order here:
                            http://knowledgebase.practicefusion.com/knowledgebase/articles/483521-how-do-i-add-or-create-a-lab-order

                          • PT/INR Tracking for Coumadin Patients

                            It would be great for offices that have large number of pts that are on Coumadin and come in regularly for INR check to have these numbers in the Vitals area for quick reference to view past numbers. Gerri

                            19 votes
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                              4 comments  ·  Medications  ·  Admin →
                            • Free text in Environmental Allergies

                              There is a somewhat limited selection of environmental allergies. It would be nice to have a free text selection for the allergies. Ex: unable to add allergy for shampoo due to missing selection in pull down list.

                              31 votes
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                                12 comments  ·  Allergies  ·  Admin →
                              • Allow lab and imaging orders to be created directly from a SOAP note/visit encounter

                                When patients come in for their visits, we will often make a plan for them that includes imaging, lab or even referrals. Unfortunately there is no way to do this directly from the encounter for that visit, nor is it recorded in that encounter. We can order medications during a specific encounter and it's recorded as having been done then, we should also be able to order lab and imaging.
                                If a patient comes in with an ankle injury and I order an xray for it, I have to document it in my plan by writing "will order xray" and…

                                46 votes
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                                  Hello everyone – As of 2/16/2017, we have introduced a new section in the encounter note: your practice can now add, track, and review lab and imaging orders directly within a chart note, allowing you to see a more holistic view of your patient visits with fewer clicks.

                                  You can read more about how to add or create a lab or imaging order here:
                                  http://knowledgebase.practicefusion.com/knowledgebase/articles/483521-how-do-i-add-or-create-a-lab-order

                                • New Patient Report

                                  We would like to have feature that generates a list of daily, weekly or monthly new patients

                                  47 votes
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                                    5 comments  ·  Reports  ·  Admin →

                                    Hi everyone – As of 1/24/2017, we have released a new Appointment Report to all of our practices. This report allows practices to review and filter appointments by facility, status, provider, and date. Once the report is run, practices can also view the list of appointments based on Appointment Type, e.g. “New Patient”. This report can also be printed.

                                    For detailed information, you can read more about the new Appointment Report here:

                                    http://knowledgebase.practicefusion.com/knowledgebase/articles/1124125

                                  • View Total Number of Active Patients

                                    You used to have an easy way for me to see the total number of active patients in my practice. I would like to have that feature back. The current way of going to reports and selecting age >0 and having to export to an excel sheet to get the number is too time consuming.

                                    189 votes
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                                      I am happy to report that you can review the number of active patients in your Practice Fusion account via the ‘Patient Import’ tile on your Practice Dashboard.

                                    • Keep lab open while viewing note

                                      It would be great to be able to view the labs, a document, RX list at the same time as a note. Then I can make notes, plans, etc in the chartnote while viewing the data, instead of having to write it on a piece of paper or remember it in my head while I switch back and forth between parts of the chart.

                                      107 votes
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                                        Hi everyone, as you may have noticed, as of mid-2015, you can access Quick Preview to look at lab results and previous notes for the patient when working on a chart note.

                                        You can learn more about how Quick Preview works here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483091-how-can-i-preview-previous-encounters-and-results

                                        Additionally, if you’re interested in viewing documents or other things that are not currently in the Quick Preview, you can vote for and comment on this idea: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7137258-please-make-the-patient-s-documents-visible-and-ac

                                      • Attaching documents to referrals

                                        For referrals, it would be helpful to attach lab results and documents as well as the encounters.

                                        440 votes
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                                          23 comments  ·  Referrals  ·  Admin →
                                        • Ideas to improve the Medication List

                                          The medication list is the life blood of my practice. I see you have disabled the list. While I am in the chart note, or any part of the chart for that matter, I would like to drop down the medication list like a shade from the top of the page. It should be a full screen list all the way across. It should include all medications with dates updated and prescribed. I want to have better tracking of medications, which ones were tried, why they didn't work, why they were discontinued, etc. I know the information is available, but…

                                          455 votes
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