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  1. Change SOAP note type to "No Show" if patient cancels or no-shows

    Currently, when a patient is a no show or has cancelled their appt, we can see this under the Appointment tab.
    However, when the appt is generated, it creates an encounter. As the appt is no longer valid, the dr still has to go in and sign off on this to take it out of their task list.
    Because we track these no-shows and cancellations, we do not delete them. I would like the option under the encounter to list the "Encounter Type" as a No-Show or Cancellation. (Currently I use "Letter" and put information on the no-show of cancellation…

    1,552 votes
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      87 comments  ·  Scheduling  ·  Admin →

      Hi everyone – As of 1/19/2017, we have introduced a new schedule setting to all practices that allows administrators to determine if encounters will be auto-generated for appointments marked as cancelled or no-show.

      You can read more about schedule settings here: http://knowledgebase.practicefusion.com/knowledgebase/articles/482832

      We have also introduced a new Appointment Report that allows practices to review and filter appointments by facility, status, provider, and date, making it easier to track cancellations, no shows, and other scheduling details.

      You can read more about the new Appointment Report here:

      http://knowledgebase.practicefusion.com/knowledgebase/articles/1124125

    • Delegating e-prescribing ability to practice staff

      Staff, other than prescribers (i.e. MAs and nurses) need to be able to send e-prescriptions in the physician's name.

      1,459 votes
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      • Patient Preferred Pharmacy

        I would like to be able to add and update pharmacies for patients. At this time the doctor is having to do this when sending meds, it would be a great help to the doctor if the staff were able to manage the pharmacy during the intake process or prior to the doctor seeing the patient.

        858 votes
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        • Mark patient appointment as confirmed

          A status option of confirmed would be nice to note when pt. have been called to remind of appointments. Could note confirmed status for after patient is contacted

          546 votes
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            54 comments  ·  Scheduling  ·  Admin →
          • Compact Schedule Printing

            The new update has changed the schedule view to be much longer, wasting lots of space and making it hard to see the entire schedule. The printed schedule is now 3 pages long as well, which wastes space and paper. We utilize the printed schedule everyday, and the small compacted 1 page schedule was what we worked with.

            487 votes
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              55 comments  ·  Scheduling  ·  Admin →
            • Ideas to improve the Medication List

              The medication list is the life blood of my practice. I see you have disabled the list. While I am in the chart note, or any part of the chart for that matter, I would like to drop down the medication list like a shade from the top of the page. It should be a full screen list all the way across. It should include all medications with dates updated and prescribed. I want to have better tracking of medications, which ones were tried, why they didn't work, why they were discontinued, etc. I know the information is available, but…

              462 votes
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              • Attaching documents to referrals

                For referrals, it would be helpful to attach lab results and documents as well as the encounters.

                444 votes
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                  24 comments  ·  Referrals  ·  Admin →
                • Cross reference from ICD 9 to ICD 10 Diagnosis Codes

                  We would like to List ICD 9 and show corresponding ICD 10 code

                  401 votes
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                    As of 8/11/2015, we have deployed ICD-10 coding for Practice Fusion superbills in all PF practices to make sure you are prepared for the October 2015 CMS ICD-10 deadline.

                    We have also incorporated ICD-10 diagnosis coding directly in the clinical and lab ordering workflows.

                    To learn more, you can visit our ICD-10 Center here: http://www.practicefusion.com/icd-10/

                    Additionally, there are 3 helpful knowledge base articles available:
                    http://knowledgebase.practicefusion.com/knowledgebase/articles/486111-how-do-i-add-icd-10-diagnoses-to-a-patient-chart

                    http://knowledgebase.practicefusion.com/knowledgebase/articles/637453-how-do-i-use-icd-10-when-creating-a-superbill

                    http://knowledgebase.practicefusion.com/knowledgebase/articles/734298-how-do-i-add-icd-10-diagnoses-to-lab-and-image-ord

                  • Make Active and Inactive patients more obvious when selecting throughout the EHR

                    When opening the new appointment window, active and non-active patients look the same, thus causing potential errors to occur.

                    360 votes
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                      30 comments  ·  Scheduling  ·  Admin →

                      Thanks to everyone for providing your thoughts on how inactive patients should be displayed in Practice Fusion.

                      As of 03/25/2016, to reduce confusion when working with patient lists, we have made it more obvious in the main Charts section when a patient is inactive.

                      You will see the words “Inactive” in the patient list as well as the patient header when you are working with an inactive patient.

                      Additionally, if a patient is marked as inactive, she or he will not appear in search results for appointments, messages, labs, or refills. If you would like a patient to appear in those search results for selection, you’ll need to mark the patient as Active.

                    • Appointment Detail Report

                      It would be great if we were able to generate a report that compiled a list of all patients that have been No Showed or Cancelled (or simply Seen) for a specified time frame. The report should include the patients last visit before the No Showed or Cancelled appointment and their phone numbers and emails. We should be able to print the report as well.

                      339 votes
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                        63 comments  ·  Reports  ·  Admin →
                      • Flowsheets for viewing vitals and lab results over time

                        Flow charts are needed to keep track of all manner of ongoing issues. For example, health maintenence: colonoscopy, mamogram, ekg, etc.

                        331 votes
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                        • Track copay information per appointment

                          Copays come directly from the patient at the time of visit. . It would be helpful if when opening a patient chart, I can document the payment, and/or I can see if the patient paid for his/her copay at their last visit. Plus if paid by credit card, medical debit card, or check and give the patient a receipt printed.

                          315 votes
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                          • Would like cancelled & no show appointments to be hidden when hiding Seen appointments

                            Can you fix it to where the no-show & cancelled appointments disappear off of the schedule like the seen appointments? It will save so much time scrolling through the day's schedule & will definitely make the day schedule look cleaner. Thanks.

                            303 votes
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                              38 comments  ·  Scheduling  ·  Admin →
                            • We need the ability to enter more than one blood pressure

                              Often, more than one blood pressure reading is taken during a visit. For example, if a patient needs to be assessed for dehydration, or if the BP is very high. There needs to be a way to enter more than one BP reading, including whether it was taken standing, sitting, or lying, and in which arm.

                              265 votes
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                              • Save Scheduler Settings From Session to Session

                                When I change the filter and display settings for my scheduler, I would like for the EHR to remember those the next time I log in so I don't waste valuable time changing my settings during every login.

                                251 votes
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                                  23 comments  ·  Scheduling  ·  Admin →
                                • Patient Insurance Eligibility Checks

                                  I would like to be able to check the patient insurance eligibility when I schedule the patient for an appointment.

                                  240 votes
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                                    As of 9/15/2015, we have released our Eligibility functionality for 100% of Practice Fusion practices.

                                    You can read more about Eligibility at this knowledge base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/637468

                                    Additionally, if you’re interested in having us expand Eligibility checks to include Medicare & Medicaid, you can vote for that idea here:
                                    http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/9775089-medicare-and-medicaid-insurance-eligibility

                                  • Upload Document while in Patient's Chart

                                    Allow document upload not only from home screen , but also while in a patient's chart. this way, when you are working on a patient chart, you can upload a pertinent document directly into the chart. this will save time as you wouldn't have to upload a document and then associate it with a patient.

                                    232 votes
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                                      7 comments  ·  Documents  ·  Admin →
                                    • View Total Number of Active Patients

                                      You used to have an easy way for me to see the total number of active patients in my practice. I would like to have that feature back. The current way of going to reports and selecting age >0 and having to export to an excel sheet to get the number is too time consuming.

                                      197 votes
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                                        I am happy to report that you can review the number of active patients in your Practice Fusion account via the ‘Patient Import’ tile on your Practice Dashboard.

                                      • Increase font size

                                        we need text size to be able to get bigger

                                        159 votes
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                                          As of September 2015, customers are able to modify the size of the text when editing sections of the chart note.

                                          You can read more about rich text editing and how to change the font size here: http://knowledgebase.practicefusion.com/knowledgebase/articles/548442-how-do-i-use-rich-text-editing-when-charting-my-en

                                          If you are interested in increasing the readable font size generally throughout any section of the EHR, you can learn how to do that here: http://knowledgebase.practicefusion.com/knowledgebase/articles/554913-how-do-i-adjust-the-font-size-in-my-browser

                                        • When creating an Encounter, warn if Encounter already exists for that day

                                          If one clicks the orange "New Encounter" button on a day where an encounter has already been generated, a window should pop up notifying the user that a second encounter is about to be generated! This would be helpful in that it would allow the user to avoid creating duplicate encounters. Options on this prompt could include "make a new encounter anyway," "do not make a new encounter," or "take me to the latest existing encounter."

                                          153 votes
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                                            3 comments  ·  Chart Notes  ·  Admin →
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