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Improve the Error Messages for Patient Fusion Online Appointment Booking

I had to disable the patients' ability to schedule their appointments onine. Unfortunately , the message they receive is giving the impression that I am not taking ANY appointments, and they assume I am closing down.

I am losing patients. I realize they are not reading the entire message. Perhaps this would be a better error message to display: 'The online scheduler is down for now. Please contact your MD by email or phone to schedule an appointment. "

Thanks, Jan Archer

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Dr Janice Archer shared this idea  ·   ·  Admin →

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