Change Primary Facility
Our practice has opened a separate facility and closed our original facility. The newest is under a different name.
We are unable to change our primary facility in PF, so often times assistants and physicians forget to change the facility when entering a note. (Because apparently setting a primary facility for each user doesn't effect this)
Live Chat reps informed me the only way to change a primary facility is to edit the details of the original facility to match our current one. This is not ideal due to the fact that all previous and future appointments would have to be moved, which would require a massive amount of time and energy.
Allen Snow commented
Hope you can change the primary location but do not change before and after the appointments in related location
Dr Rebecca Berzow commented
This is so true! This messes up the superbills too.