Track Times for all Appointment Status Changes
We need to track changes to appointment status, ie track arrival time, in lobby, triage, waiting, exam room, labs, care coordination, to seen time.
And then would need the ability to run reports based on this to track quality and work on improvements.
Mrs Patricia Folsom commented
our office is used to entering the time when they complete a certain part of a patient's encounter (i.e. pt's chart ready, pt. in exam room, pt checking out, etc.) - since in PF this changing of the patient's status is one electronically, is there any way we can track how long it takes between the different status changes and thereby seeing how long they are in the office/how long it takes in different areas of the office etc.?