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Send Clinical Records Directly to Insurance Companies

Insurers frequently require us to provide clinical records for their review of "medical necessity" prior to payment. Currently, this requires us to physically print the clinical records, and fax or mail the records to the insurer.

This is an enormous waste of staff time, paper and money.

Please consider adding the ability to fax or otherwise electronically submit our patient records to an authorized requesting party directly from PF.


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Jeff Wilder shared this idea  ·   ·  Admin →
Acknowledged  ·  Matthew Douglass responded  · 

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  • Anonymous commented  · 

    This would be incredibly helpful when we have to send patient records to comply with the CMS medical chart review for all medicare advantage plans. This can be upwards of hundreds of charts!

  • Anonymous commented  · 

    Yes, please. Send records via PF would be so so helpful.

  • Elizabeth commented  · 

    I agree with this comment. We are constantly having to send information to a payer in order for them to authorize a request. If we could send it to them electronically it would be an enormous help.

  • Dr Peter Lehmann commented  · 

    On this note, HIPAA requires that we maintain six years of records of whom we have released records to, exclusive of release to the patient or to other providers for treatment use. If Practice Fusion could keep this information in the patient's chart that would be very helpful.

  • Mrs Stacey Scott commented  · 

    United Health Care, Martin's Point, Fidelis, Blue Cross Blue Shield. :)

  • Anonymous commented  · 

    Please add the following to the list:

  • Jeff Wilder commented  · 

    1. NGS [Medicare]
    2. UMR
    3. United Health Care
    4. GHC
    5. Unity

    Thank you!!

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