Patients are not able to send documents via the messaging system. This would be great if they can send old charts, results they have, etc.

Would be great to have the ability to send mass email/message to all patients or specified groups of patients. This would be helpful to inform them of vacations, acute changes in practice, location change, new services, etc.

I inadvertently posted a personal message into a patient's chart and now am unable to remove it. It is not related to the patient's health history and should not be part of the permanent record, however there is no way to delete it.

Patients frequently use the Practice Fusion email function to email. I am out of the office next week, and there does not appear to be a way to enter an out of the office response. This is an essential patient care issue; patients will be emailing with a clinical question, and no one will be getting back to them.

I understand that I can temporarily disable patient messaging, but a simple Out of Office message would be helpful for my practice.

We would like to attach files to messages. For example, a voice mail or other external attachments to messages between PF users in the same practice.

Sometimes I have sent a message and it's been archived, but later I want to refer to it. It's hard to find past messages. I'd like a search feature.

Please individualize message archive to give time to others to see it. Now if one party archives it, the message no longer appears for everybody.

We would like to be able to mark messages as Unread, to keep them available for reading in the future.

It would be nice to be able to delete messages. In our office we use the messaging a lot and for everything, and once an issue has been taken care of the only option to get the message out of an inbox is to Archive it for the entire office to view.

We need to be able to communicate with each other while in the rooms without opening the Messaging area. Instant messenger or chat seems like a great solution to this need.

I need to be able to get messages while not at the office. Either we need mobile phone access to PF (including messages); or we need some way to port (or forward) messages. It is essential that we can get clinical messages.

I frequently have to cut and paste messages which are sent to patient to staff to explain what to say to patients (to verify that patient's have seen labs and what to do). It would be much easier to forward or CC staff if that functionality is in our messaging.

We would like to have Sound signals fire when sending or receiving messages. Almost like instant messenger.

When sending messages it would be nice if the box was bigger so you could see the entire message that was sent to you & be able to refer back to it when formulating a response. Right now it is so small so I have to constantly stop typing and scroll down to see what was written & to make sure I've answered all questions. Thank you

It would be great if we could send the patient a message from the document viewer, just as we can from the labs. That would entail many fewer clicks than having to open the chart and send the message, for instance conveying mammogram or other xray results which are still sent as documents in our area.

Messaging drop down needs have the option to be organized by level of providers. Right now it is alphabetical but our providers would like the messaging list to begin with the MA's and then the RN's. It would speed up the process of typing a message if they did not have to scroll and find names.

Would like to have the ability to integrate an autoresponder (i.e. Aweber, Get Response, Constant Contact, etc.) into Practice Fusion. This would enable us to stay in closer contact with patients, as well as having notifications go out to individual patients on a time schedule.