If we go to send a message to a patient and we have more than one patient with the same name with active patient fusion accounts there is no way to figure out which name to select to send the message. DOB should be included in the list of names. The same is true when we receive a message from a patient. We cannot always know which patients chart it belongs to. Meaningful use requires us to utilize this system for a % of our patients12 votes
Hi everyone – as of 8/29/17 you can now see a patient’s middle initial, date of birth, and sex when searching for a patient contact in a new message.
For more information about patient messaging, you can review our Knowledge Base article here: https://knowledgebase.practicefusion.com/knowledgebase/articles/483766-how-do-i-use-patient-messaging
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