Product Ideas

Submit your Product Ideas to the Practice Fusion team for consideration. Your ideas make a better EHR for everyone. If you have a technical or workflow related question, please visit our Help Center.

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  1. Hide Inactive Users

    I have had people leave the practice, I have students going through and each time I have to allow them access to PF.
    Now, my list of inactive is so long, when I go to look for an active user I have to go through this long list. I understand that I can't eliminate them since they have signed things that are permanent records but would like to 'hide' them so they aren't on the list all the time, like when I go to schedule screen. I know how to inactivate them from the tutorial.

    976 votes
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      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    • Permanently delete terminated employees from the User List

      Have the ability to permanently remove employees that have been terminated from the practice on PF

      351 votes
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        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

      • Granular Permissions

        We were setup as MDs so we could have administrative rights. Most of us are physician assistants. PAs should be labeled appropriately.

        263 votes
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          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

        • Custom Auto-Lock Time

          We would like to customize how long the EMR stays open before auto lock out.

          260 votes
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            For security and regulatory purposes, the Practice Fusion EHR will auto-lock and require password to be unlocked after a period of idle time. Currently, this timer is set to 15 minutes because certain states require the time to be 15 minutes at minimum. We are investigating ways to improve this security feature, which may include customization in the future.

          • Restrict access to sections of a patient's chart

            It would be helpful to have granular permissions for viewing clinical information, such that a limited user could input data on a patient's demographics profile, but could not access the medical records for a patient. For a new employee, it would help us to have them input info, but not check on the actual medical records.

            148 votes
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            • Expand EHR User Roles

              In setting up users, the role currently doesn't include: ARNP, PA, PA-C, MA, etc.. Please consider adding these.

              In WA state, a Physician Assistant qualifies as a Primary Care Provider, not needing an MD to sign off on every note/Rx. A Certified Physician Assistant (PA-C) is one step above in training and we're proud to have them on our team.

              Also consider adding Advanced Registered Nurse Practitioner (ARNP).

              108 votes
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                Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

              • Send Clinical Records Directly to Insurance Companies

                Insurers frequently require us to provide clinical records for their review of "medical necessity" prior to payment. Currently, this requires us to physically print the clinical records, and fax or mail the records to the insurer.

                This is an enormous waste of staff time, paper and money.

                Please consider adding the ability to fax or otherwise electronically submit our patient records to an authorized requesting party directly from PF.

                Thanks!!

                98 votes
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                  Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                  The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                • View Activity Feed By Specific User

                  Please allow the option for administrators to view the activity feed of other staff/nurses/providers

                  93 votes
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                  • Allow Administrators to Unlock Locked Accounts

                    When a person exceeds the allowable amount of login attempts and the account is locked, you have to wait 15 minutes. Other websites allow administrators to allow access immediately if this is accidentally done. The verification code can easily be entered incorrectly if the number lock is turned off by mistake. Additionally, a password entered with CAPS Lock on by mistake will also cause problems.

                    80 votes
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                    • Default Facility Per User

                      Please default the facility setting so you don't have to select it each time you log in. We have more than one facility and often the provider is charting or prescribing under the wrong one.

                      44 votes
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                      • HIPAA-Compliant Shared Document for the Practice

                        It would be helpful if there were a feature that would allow multiple PracticeFusion users to create a shared document (like a GoogleDoc) that they could use to exchange ideas, tasks, to-do lists, call records, etc. This document would not be associated with any particular patient/EMR. Ideally it would be able to be formatted like a Word or Excel doc.

                        42 votes
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                          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                        • Change Primary Facility

                          Our practice has opened a separate facility and closed our original facility. The newest is under a different name.

                          We are unable to change our primary facility in PF, so often times assistants and physicians forget to change the facility when entering a note. (Because apparently setting a primary facility for each user doesn't effect this)

                          Live Chat reps informed me the only way to change a primary facility is to edit the details of the original facility to match our current one. This is not ideal due to the fact that all previous and future appointments would have to…

                          42 votes
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                          • Utilize a Single EHR login for multiple practices

                            I use practice fusion for more than one employer and self employment activities. It would be helpful if I could use the same log on but be able to toggle between practices. I suspect that there are other users who may use practice fusion for more than one practice and would find this very useful

                            36 votes
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                            • Assign user to Facility

                              If you have more than one facility and do not want the users from one facility to have access to the other facility. Just allow those users that you consider should have that privileged.

                              33 votes
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                              • Backup option for retrieving login security codes

                                We would like to be able to retrieve our login security code from our email as well as from our cell phones. Our physician is the only administrator and we can't always reach her when she is away. If we forget our cell phone we can't retrieve the code. If we set our number to the office phone we can't retrieve the code when working from home. We have individual, secure email accounts and would like our back up option for retrieving a login security code to be our email.

                                32 votes
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                                  We will not be sending codes over email, but we have explored other options for a backup to using phone verification as a second factor. Our implementation for Electronic Prescribing of Controlled Substances gives us an option to use in the future.

                                  We would like to hear from others if this functionality would be beneficial for their practices as well, so we know we’re building something that many of our customers will use.

                                • Reminder to Change Password on a Regular Interval

                                  We would like to see a setting that, when turned on, the system would prompt you to change your password at a set interval of your choosing, like every 30, 60 or 90 days, to help maintain security for your practice's EHR system.

                                  21 votes
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                                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                  • User Access control by IP address

                                    We would like for our Admins to have the ability to control use by IP address range so they cannot access system outside of the office.

                                    20 votes
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                                    • Salesforce or CRM Integration

                                      For a large practice acquiring leads from Salesforce, we would like to be able to flow data back and forth between Salesforce or other CRMs

                                      19 votes
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                                        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                      • 16 votes
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                                        • Display Degree Designation in Provider Labels and Dropdown lists

                                          For Providers with 2 designations / licenses, it is impossible to differentiate based on name alone how to schedule or to upload a document to. I would like to see the degree designation (MD, DC, ND etc.) appear next to the provider name throughout the EHR.

                                          15 votes
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