Product Ideas

Submit your Product Ideas to the Practice Fusion team for consideration. Your ideas make a better EHR for everyone. If you have a technical or workflow related question, please visit our Help Center.

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  1. More than 4 Diagnosis Codes for Superbills and Claims

    1500 form allows you to enter 9 Dx codes at a time. But the superbill allows only 4 Dx codes at a time. If we create two superbills for the same patient who has more than 4 Dx. there will be an issue with the insurance companies processing the claim. Please give option to enter more Dx codes while we create a superbill.

    185 votes
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      After consulting with our billing partners, we wanted to provide some additional context for why we are limiting each CPT line to 4 diagnosis codes:


      You may associate up to 4 diagnoses per CPT code in the Practice Fusion superbill. While the official CMS 1500 claim form that your biller creates allows for 12 diagnoses to be documented per claim, only 4 diagnosis pointers can be associated per CPT code. To simplify and standardize the superbill process in Practice Fusion, we are limiting each CPT line to 4 diagnosis codes. Please note that the Practice Fusion superbill is not used as an electronic claim and can be adjusted to include diagnosis pointers and additional diagnoses after it has been submitted to your billing system for review.

      You can read more about superbills here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483043-how-do-i-create-a-superbill


      Please add your voice to the conversation by commenting below or by voting for…

    • Patient Appointment Reminder Card Printouts

      We would like the ability to print appointment reminder cards when the patient schedules his/her next appointment. Perhaps, you can add this "Print button" to the "New Appointment" and "Edit Appointment" boxes, next to the Cancel, Delete, and Save buttons.

      As for the reminder, all it needs to say is:

      "Mr./ Mrs. Example, You have an appointment scheduled with Dr. Blank on MM/DD/YYYY at TIME. If you need to reschedule or cancel your appointment, please contact our office."

      Then add our practice information (address, phone, website, etc.) below the paragraph.

      I know that we're trying to move to a paperless…

      183 votes
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        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

      • Unsubmitted Superbill Tasks

        It would be helpful if the Unsubmitted superbills tasks actually reflected the true status. We complete superbills at each encounter, so we just have to manually note each as completed under the task tab. We could benefit from being alerted if one was missed. As is we will need to disable the alert to avoid hundreds of them in the task list

        182 votes
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          27 comments  ·  Tasks  ·  Admin →

          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

        • Hover over appointment to see Reason for Visit in Week View

          It would be helpful if the ability to view the reason for the visit could be seen when hovering over the appointment in the week view

          180 votes
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            16 comments  ·  Scheduling  ·  Admin →

            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

          • Medical Dictionary for Spell and Grammar Checks

            We would like to have Practice Fusion utilize a medical dictionary for the spellcheck, rather than just utilizing the basic spellchecker that comes with web browsers.

            179 votes
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              13 comments  ·  Other  ·  Admin →
            • English at the top of the Preferred Language List

              We would like for it to be easier to enter English as the preferred language for patients. Maybe put it at the top, out of alphabetic order?

              178 votes
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                Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

              • Patient Deceased Indicator

                Rather than having to enter a specific Date of Death for a patient, we need the ability to just mark a patient as deceased.

                177 votes
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                  Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                  The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                • Rename Signed Documents

                  It would save a lot of time if we could change the title of a document after it has been signed. If there is a typo or some other issue with the title, we have to download it, delete it and re-upload it just to change a few letters in the title.

                  Would be even nicer if we could also change the document type on signed documents.

                  172 votes
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                    7 comments  ·  Documents  ·  Admin →

                    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                  • Custom Flowsheet Fields

                    We would like to have custom fields so we can track the results that we want to in our practice.

                    171 votes
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                      Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                      The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                    • Increase font size

                      we need text size to be able to get bigger

                      171 votes
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                        Resolved  ·  Matthew Douglass responded

                        As of September 2015, customers are able to modify the size of the text when editing sections of the chart note.

                        You can read more about rich text editing and how to change the font size here: http://knowledgebase.practicefusion.com/knowledgebase/articles/548442-how-do-i-use-rich-text-editing-when-charting-my-en

                        If you are interested in increasing the readable font size generally throughout any section of the EHR, you can learn how to do that here: http://knowledgebase.practicefusion.com/knowledgebase/articles/554913-how-do-i-adjust-the-font-size-in-my-browser

                      • Indicate an appointment slot is being worked on to prevent overbooking

                        As we, and I am sure many other practices have more than one person scheduling at the same time, it would be great if a time slot could be locked when one person is scheduling an appointment. We had a few instances where we ended up double booked in the same slot because both employees were entering an appointment at the same time and there is no way to know if another person is adding a patient to that time slot when you are.

                        170 votes
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                          9 comments  ·  Scheduling  ·  Admin →

                          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                        • Medical Excuse Document

                          We would like to have a document in a document library that we manage that will allow us to fill out, save to a patient record, and print for them.

                          169 votes
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                            Acknowledged  ·  15 comments  ·  Documents  ·  Admin →
                          • Diagnosis List Ranking & Linking

                            It would be paramount to organization, flow and reimbursement if we could rank diagnoses in order of importance during each visit in the Assessment portion of the note, and then link diagnoses to procedure codes in the Plan of each note. Currently, I can rearrange the order of diagnoses, but it does not hold that order in Finalize or future notes. This is a quick and rudimentary method of justifying in each note, why each procedure was performed or how each diagnosis was addressed, without additional sentences or explanations that create clutter in a note.

                            169 votes
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                              19 comments  ·  Diagnoses  ·  Admin →

                              This is a solid idea. We’re currently digging into how our current Problem List works and this is valuable input for how we may shape this feature.

                              How else would you like to see the Problem List evolve and improve?

                            • Custom Encounter Notes for Psychotherapists

                              Not all Practice Fusion users are physicians or other providers who would be entering in typical medical data such as vitals. It would be more appropriate for this information to be asked for ONLY in encounter notes completed by those providers needing to use a template that requires it. Psychotherapists for example, would not need this information and generally do not use such information in the daily work of their practice.

                              Furthermore the SOAP note is somewhat out of date for many psychotherapists. Many are not being encouraged and/or were trained on DAP style notes. It would be best if…

                              167 votes
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                                Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                              • When creating an Encounter, warn if Encounter already exists for that day

                                If one clicks the orange "New Encounter" button on a day where an encounter has already been generated, a window should pop up notifying the user that a second encounter is about to be generated! This would be helpful in that it would allow the user to avoid creating duplicate encounters. Options on this prompt could include "make a new encounter anyway," "do not make a new encounter," or "take me to the latest existing encounter."

                                164 votes
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                                  3 comments  ·  Chart Notes  ·  Admin →
                                • Re-send Referral Option

                                  I would like to see a "Resend" option added to referrals. It is too time consuming to recreate a referral and send it again.

                                  164 votes
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                                    Acknowledged  ·  11 comments  ·  Referrals  ·  Admin →
                                  • Track In-Office-Administered Medications (like injectables)

                                    the same way immunizations are entered, I would like to have a way to log injectible medications with lot number, expiration, type of vial, how many mg given, route given, site given, time given, that the patient waited 'X' number of minutes afterwards & the site was examined, no reaction noted, etc.
                                    e.g. intially put into inventory Ceftriaxone 500mg vial LOT C300141 exp JUN2016 and how many of this vial are in our inventory. (exactly like our vaccine inventory) then when it's administered, be able to document everything necessary, also similar to vaccine inventory:
                                    - mg given or dose given …

                                    162 votes
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                                    • Tracking a patient's authorizations and referrals

                                      It would be very helpful if there was a section to track the patients' authorizations. For example, if a patient requires auth./referral the system should be able to keep count & send alerts when a patient only has ONE/NO authorization in file.

                                      Also there should be a section where we can add the patient's primary care physicians and referring doctors.

                                      If we do issue a referral, there should be a section where we keep track of where we refer our patients and who refer them to us.

                                      159 votes
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                                        18 comments  ·  Referrals  ·  Admin →

                                        Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                        The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                      • Save Custom Sigs

                                        I would like to be able to customize the "sig" for a medication (and have it save) to reflect how I usually prescribe my medications. Some of the pre-populated sigs are not in line with how I word my instructions. It would save me a lot of time if I could populate my most common medications with my own sigs. Perhaps an option to "save sig" after I free type?

                                        156 votes
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                                          6 comments  ·  Medications  ·  Admin →

                                          Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                          The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

                                        • Print Billing Report

                                          We would like to be able to print the billing report

                                          154 votes
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                                            Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

                                            The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

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