Please note, only users who have upgraded to an email log in and have setup two-step verification (or password reset by phone) will be able to update this feature.
To change the verification phone number:
1. Open the Practice Dashboard.
2. Select the EHR users tile (If you do not see this tile, you do not have admin access. Please contact your practice admin to complete this process.)
3. Users in your practice will be listed, along with their contact information and status. Click any portion of the user's name, highlighted below:
This will open up the user profile. You will see the user's identity and role, which can be edited, as well as the log in and contact information. If you edit any user identity or login/contact information, you will have to log out and back in to see this reflecting in the existing EHR Settings window.
4. Within the Login info section, select the blue Reset phone link. This will prompt you to confirm that you would like to change the phone number and states that an email will be sent to the user email on file.
If you have had your phone number reset by administrator, and need to complete the process, please see: How do I complete a verification phone number reset?