If your practice has its own email domain (e.g. firstname.lastname@example.org), contact your email administrator and request a new unique email address.
You may also use web-based email services to create a free email address. Below are links for creating email accounts with the most popular web email services.
What is a unique email address?
A unique email address is an email that only you can access (i.e. is not shared with other people). You may use your personal email address or a business email address. Practice Fusion will use this email address to send you password reset emails and important updates about the EHR.
Does everyone in my practice need their own email address to log in?
Yes, each person needs a unique email address for each Practice Fusion practice they log in to. Once an email address has been claimed (you may receive the error message "email is already in use"), it cannot be used by any other user in any Practice Fusion practice.
What if someone already claimed my email address?
Only one user can be associated with each email address. If you were sharing an email address with another practice member, you will need a unique email address for your account.
Can I change the email address I use to log in?
Yes. For more information, see How do I change my login email address? Use an email address you check regularly and can access anywhere.
What will happen to my Practice ID once I switch to email login?
Your Practice ID will continue to exist as an internal Practice Fusion identifier. However, it will no longer be used to log in or perform any actions in the EHR. Your email address will be your primary means to identify your practice.
You'll still have the ability to find your Practice ID when logged into your account by clicking Settings in the top right corner and selecting Practice Details.
I have multiple usernames for a single provider within a single practice. Do I need to keep all of them or can I consolidate?
We strongly recommend consolidating all your usernames under a single email address. Consolidating usernames into one email address offers several advantages, including:
- You only need to set up one phone for password resets
- You only need to check one account for Practice Fusion emails
Answers to frequently asked questions can be found on our login help page.