What is the status of my lab or imaging integration request?

If you have previously signed up for lab integration, please be assured that we are aware of your submission and will turn on lab integration for you as soon as we can. Do not create a duplicate request, as it only causes confusion and delays in the process.  When we receive your request for an integration with a lab or imaging center, we forward it to the company on your behalf as soon as we receive it. Each company has their own internal process for reviewing and approving new integration requests.

We try to complete integration requests as quickly as possible, but they can vary in length of time, often depending on the lab itself. Practice Fusion will notify you via email once your lab or imaging integration is complete.  The average time-frame for completed integration is generally between 3-6 weeks if approved.  However, some partners take longer.  We recommend contacting your lab or imaging center representative directly to check the status and to see if your integration can be expedited.

You may also check your Practice Dashboard to determine the current state of your request. If you have submitted a Lab or Imaging requests and they are being processed, your dashboard will display one of the tiles below:

Imaging centers and Labs pending approval

Imaging centers and Labs added to the EHR

How do I find my Lab or Imaging account number?

  • Review the top section of your paper lab request/requisition form, or a recent lab result. The account number is typically visible in this section.

  • Reach out  to your lab or imaging center representative.

  • In any instance where there is not an account number, you may enter the NPI of the provider that is requesting integration in the account number field.

How can I suggest a Lab or Imaging Center for Practice Fusion to connect with?

You can suggest a new Lab or Imaging Center from two sections the EHR:

  • Select the Connect labs or Connect imaging centers button within the Tasks section

  • Select the Labs or Imaging Centers tile on your Practice Dashboard.

You can then click Suggest a lab/imaging center. Once you have provided all of the information for the lab or imaging center, our team will reach out in attempt to establish a connection.

For more information about Labs & Imaging, Ordering and Results please see these forum threads:

Labs & Imaging

  1. How do I sign up for a lab integration?
  2. How do I add or create a lab order?
  3. How do I add ICD-10 diagnoses to lab and image orders?
  4. How do I create and edit lab or image order templates?
  5. How do I create a specimen label for my lab order?
  6. How do I view my lab results?
  7. Why can’t I sign my lab/imaging result?
  8. How do I sign a result and remove it from my Tasks List?
  9. How do I manually enter lab or imaging results?
  10. How can I connect to imaging centers?
  11. How do I create or add an imaging order?
  12. How can I share lab results with my patients?
  13. How do I suggest a lab or imaging center?
  14. Printing lab orders when insurance information unavailable
  15. How do I reassign/change a patient on a lab result?
  16. Why are lab results coming in "Unassigned?"
  17. What are the next steps once I am integrated with a lab or imaging center?
  18. How do I change the provider when recording a lab/imaging order?
  19. How do I assign a lab result to a patient?
  20. What is the status of my lab or imaging integration request?
  21. What is structured data or a structured result?
  22. How do I send a message from a lab result?
  23. How do I delete a lab order?
  24. How do I comment on a lab/imaging result?
  25. How do I correct the patient's name that lab misspelled?
  26. How do I order a medication from a lab result?
  27. How do I create custom lab test?
  28. How does a lab vendor sign up for the Labs API?
  29. We have only 1 provider in our office but lab results are coming in under different staff members names
  30. How can I print lab results?
  31. How do I delete a signed lab or encounter?
  32. How do I delete a lab result?
  33. Why are inactive providers in the Labs drop-down filter?
  34. How do I send several lab results simultaneously to a Patient Fusion (PHR) account?
  35. Has anyone successfully integrated a hospital lab with Practice Fusion?
  36. What do I do if my lab integration request was denied?
  37. How do I create a LabCorp order?
  38. How do I add labs to my EHR that are not bound for electronic orders (Universal Lab Ordering)?
  39. How do I create a Quest lab order?
  40. How do I choose the right lab observation for my flowsheet?

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