Ad banner display issue & Changing your zoom settings

← Troubleshooting
Depending on the zoom settings in your browser, the ad banner may move out of place. In order for the ads to be displayed properly, your browser's zoom level must be set at 100%. 

Internet Explorer
1. Right click on the ad and choose Select All 
2. Press and hold down the Control-key (Mac users, please use Command key) 
3. Tap the 0 (zero) key, the plus (+) or minus (-) keys, or the scroll wheel on your mouse. 

In some versions of Internet Explorer, you can also adjust the zoom setting by selecting the percentage displayed in the lower-right corner of the window. Alternatively, select the View menu found above the address bar, then set the Zoom to 100%. 

Mozilla Firefox
1. Click your cursor into the address bar at the top of the page, where it reads https://static.practicefusion.com/app... 
2. Hold down the Control-key (Mac users, please use Command key) 
3. Tap the plus (+) or minus (-) keys, or use the scroll wheel on your mouse. 

Google Chrome
1. Click your cursor into the address bar at the top of the page, where it reads https://static.practicefusion.com/app... 
2. Hold down the Control-key (Mac users, please use Command key) 
3. Tap the zero (0) key simultaneously

Practice Fusion’s ads are subtly placed and never pop-up; if an ad is obstructing your screen and the above steps do not resolve the issue, please reach out to our Customer Service team.

Troubleshooting

  1. What is the recommended web browser to use with Practice Fusion?
  2. What are the System Requirements for Practice Fusion?
  3. Why do I need to verify my browser each time I log in to Practice Fusion?
  4. How do I disable ad blockers on my browser?
  5. How do I disable pop-up blockers?
  6. Ad banner display issue & Changing your zoom settings
  7. Troubleshooting Practice Fusion for iPad
  8. Does Practice Fusion work on Android devices?
  9. How do I adjust the font size in my browser?
  10. How do I enable spell check in my browser?
  11. I am having issues seeing the buttons at the bottom of the screen
  12. How do I install and update Google Chrome?
  13. What are recommended troubleshooting steps?
  14. Practice Fusion Specific Cookies
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  17. How do I resolve printing issues?
  18. How should I format EHR window to fit on my screen? The bottom is getting cut off.
  19. Why are my appointment times off in the scheduler?
  20. How do I increase the font size of my radiology and lab orders?
  21. How do I clear the browser cache?
  22. How do I set up my office Wi-Fi network?
  23. How do I prepare for an internet outage or disruption?

Feedback and Knowledge Base

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