Note: Access to the EHR features described in this article may differ for practices who have already purchased a Practice Fusion EHR subscription plan. Please contact Practice Fusion Customer Service for additional information.
If you do not have the option to send a prescription electronically, we recommend checking the following:
Your username has been enabled for e-prescribing
- You are sending a prescription for an actual patient rather than a test patient
The patient has completed demographic information
All prescription information is properly entered
- Your NPI number is properly entered in your User Profile
- Your DEA number is properly entered in your User Profile
1. Confirm that the username you are logged in with is enabled for e-prescribing in Practice Fusion. You can check your enablement status on the e-Prescribing tile of your Practice Dashboard.
2. You cannot send an e-script for a test patient. Ensure that the patient in question is an actual patient with a chart created in Practice Fusion.
3. Ensure that the patient has a valid date of birth, phone number, and address entered in their Profile.
4. Ensure that the SIG and other details are entered for the prescription. Missing information will be highlighted in red for you to correct:
5. Confirm that your NPI number is entered in your User Profile. An alert will appear at the top of the order if your NPI is not entered.
Any administrator may edit your NPI number by clicking the Settings icon, then Users tab. Select your name to edit and enter your NPI number. For additional information, please see: How do I edit a user's profile?
6. Ensure that your DEA number is entered and formatted correctly in your User Profile. Any administrator may edit your NPI number by clicking the Settings icon, then Users tab. Select your name to edit your DEA number.
*Note: You cannot e-prescribe custom medications. These medications can be recorded and printed, then faxed manually to the pharmacy or handed to the patient to fill in person. Additionally, you may not e-prescribe controlled substances unless you have activated EPCS.