How do I locate, select, or change a pharmacy for eRx (e-Prescribing)?

Once you've been activated for e-Prescribing, you'll be able to electronically submit prescriptions to the pharmacy of your patient's choice. Only the individual user that has been enabled for e-Prescribing will be able select the pharmacy and submit e-scripts.

How to search for a pharmacy:

1. From the Order Summary, click Select a pharmacy.

If you have previously sent an e-prescription for this patient, you can select a new pharmacy by clicking on the selected pharmacy name or the pencil icon to the right.

2. To select from the patient’s historical pharmacy list, click the blue tab on the left side of the Summary window to expand the fly-out pane.

3. Using a basic search, you can filter by:

  • Pharmacy type

  • Pharmacy name

  • Pharmacy zip code

4. Click Additional search options to filter by:

  • Address

  • State

  • City

  • Phone number

  • Acceptance of controlled substances

  • Pharmacy hours

You may also choose to search for pharmacies near the facility address or patient address.

5. After reviewing the search results, click Select to assign a pharmacy to the order. You can also select Map to view a pharmacy’s location in relation to the patient’s address or the facility address.

Tips for better pharmacy search:
  • We recommend searching for a pharmacy by zip code only; this will broaden your search and increase the likelihood of seeing the pharmacy.

  • When searching for a pharmacy, it is best to use broad search criteria in order to get accurate results.

  • Many pharmacies have particular spelling that won't be matched by a general search. For these reasons, we recommend leaving the Name, Street, and Phone fields empty and searching the database of over 65,000 pharmacies by zip code.

  • If the zip code isn't known, you can search by city and state or use a 3rd party search engine to locate the pharmacy's zip code.The specific address, e.g. 123 S. Main Street, may not match exactly how the pharmacy appears in the system.

  • A common pitfall when searching for a Wal-Mart pharmacy is to type Walmart instead of Wal-Mart. Try searching instead for the first word, wal.

  • The list of pharmacies available for e-Prescribing is actually managed and maintained by SureScripts. Because pharmacies are constantly being added and removed from the list, they do not offer a list. The best place to find pharmacies is through the Pharmacy search tool, available when e-Prescribing.

For additional instructions, please see: How do I send an eRx (e-Prescription)?


  1. How do I sign up for eRx (e-Prescribing)?
  2. How do I send an eRx (e-Prescription)?
  3. How do I process eRx (e-Prescribing) refill requests?
  4. How do I prescribe multiple medications in a single order?
  5. How do I locate, select, or change a pharmacy for eRx (e-Prescribing)?
  6. Why am I unable to send an eRx (e-Prescription)?
  7. What do eRx (e-Prescribing) error messages mean?
  8. Activating e-prescribing of controlled substances (EPCS): Step 1 of 2
  9. How do I send e-prescriptions (eRx) and approve refills for controlled substances?
  10. How do I print and format prescriptions?
  11. What is the status of my eRx (e-Prescribing) request?
  12. Prescription Formulary FAQ's
  13. How do I edit my Drug-Drug and Drug-Allergy Interactions Settings?
  14. How do I add my NPI and DEA numbers to printed prescriptions?
  15. Can I be enabled for e-prescribing on two Practice Fusion accounts at the same time?
  16. How do I edit a refill sent by the pharmacy?
  17. Can I e-Prescribe through multiple eRx vendors?
  18. How do I add a pharmacy to the database?
  19. How can I discontinue a medication?
  20. How can you see the status of an eRx (e-Prescription)?
  21. How does I-STOP affect my practice and what is Practice Fusion doing to prepare for EPCS?
  22. How do I sign up for eRx or EPCS if I have a credit freeze?
  23. What does the eRx (e-Prescribing) "Pending" status mean?
  24. How do I disable my e-prescribing with Practice Fusion?
  25. How do I re-activate eRx (e-Prescribing)?
  26. How can I help a provider verify eRx (e-Prescribing) credentials?
  27. How can I disable refill requests?
  28. How do I update my phone or fax number for eRx (e-Prescribing)?
  29. Who can send an e-prescription?
  30. Why am I not receiving eRx (e-Prescribing) refills?
  31. What if I fail e-Prescribing (eRx) verification?
  32. Setting up EPCS e-signing permissions: Step 2 of 2
  33. How do I use eCoupons?
  34. How do I use ePrior Authorization?
  35. How do I print an e-Prescription receipt?
  36. How do I update the VIP Access application for EPCS?
  37. How do I use medication adherence?
  38. Why am I receiving an alert to update my medical license?
  39. How do I find less expensive, more convenient medication alternatives?
  40. What does it mean when a patient medication is no longer available?
  41. Ohio Prescription Instructions
  42. How does the Maine EPCS Opiates Mandate under L.D. 1646 affect my practice?

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