When creating a Help Ticket, please enter your first and last name, email and phone number. Then select the topic most related to your question. In your case, you could select Charting from the first drop-down menu, then "How do I attach a document to an encounter?"
You may then click the blue Submit button to create your ticket.
You can also contact our Customer Service team by phone or Live Chat. For more information, please visit our Help Center.