In the meantime, if a duplicate record was created, you can follow the steps below:
1. Reassign the encounter in Kareo to the correct patient record
2. Delete the duplicate patient record that was created in Kareo
3. Ensure the Name, DOB, Gender match on both patient records in Kareo and Practice Fusion
4. All superbills will now assign appropriately
We are working with Kareo to address this problem, so please stay tuned.