How do I change my login email address?

When necessary, users have the ability to change their login email addresses. Practice administrators may also update any user's login email address.

To change the login email:

1. Click Settings in the top right corner.


2. Select Users.


3. Users in your practice will be listed, along with their contact information and status. Click any portion of the user's name to open the user profile.


4. Click the blue Change login email link.


5. Enter and confirm the new login email, and click Change.
Note: If the email address has already been claimed or is formatted incorrectly, you will see receive an error.


6. An email will be sent to both the current and new email address. The email sent to the current address will notify the user that a request was made to change their login email address.

7. Within the email sent to the new address, request to send a security code to the verified phone via text or via phone.


8. The user will be prompted to enter the security code.


9. Click Change login email

10. Log into the EHR with the new email address and existing password. At this point, the user has successfully changed login emails.

11. An email will be sent to the former and new login email address confirming the successful change.

FAQ

What will happen if I do not complete the entire process of changing my login email?
You will continue to log in with your existing email address until you have fully verified your new email address.

Once I have fully completed the process of changing my login email, can my old email address be used on another account?
Once you have verified and successfully logged into the EHR with your new login email, your old email will become unclaimed and can then be used on a separate account.

Accounts, Login & Settings

  1. Need help logging in?
  2. How do I add, edit, or remove users/staff in my practice?
  3. How do I reset my password?
  4. Need help unlocking when logging in?
  5. What if I forgot the email I use to log in?
  6. What is browser trust?
  7. How do I edit Settings?
  8. As an administrator, how can I reset a user's verification phone number?
  9. How do I retrieve my security code?
  10. How do I import patients?
  11. What is the User Agreement with Practice Fusion?
  12. Why am I getting the error "Could Not Confirm your Password" while upgrading my login?
  13. Can Practice Fusion export all of my patient data if I close my account?
  14. How are account settings designated?
  15. What are Administrator (Admin) permissions?
  16. How do I complete a verification phone number reset?
  17. How do I export patient demographics from Medisoft?
  18. How do I access my EHR if my phone is lost or stolen?
  19. How can I optimize my Profile for Online Appointment Booking?
  20. How do I use an internet-based phone service (VOIP) for password reset by phone?
  21. How do I export patient demographics from Lytec?
  22. How do I create a unique email address for logging into Practice Fusion?
  23. How do I export patient demographics from Office Ally?
  24. What is a Practice Access Code?
  25. How do I reset my password for my Practice ID & Username?
  26. How do I export patient demographics from Advanced MD?
  27. How do I export patient demographics from Visionary Office?
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  34. How do I export patient demographics from Amazing Charts?
  35. What is Protected Health Information (PHI)
  36. Does my time zone affect the appointment reminders?
  37. What are password security requirements?
  38. How do I check my spam folder?
  39. Why am I getting the error "Email claimed but not verified"?
  40. How do I add, edit, or delete a facility?
  41. How do I upgrade my login?
  42. Which version of Practice Fusion am I using?
  43. How do I migrate from eClinicalworks to Practice Fusion?
  44. How do edit levels work?
  45. Why am I having difficulty entering the security code?
  46. Will I have ownership of my data?
  47. Why am I getting the error "Incorrect Password" while updating to email login?
  48. What should I use as my two-factor verification phone number?
  49. How should I prepare for retirement?
  50. Why does Practice Fusion lock after a certain amount of time?
  51. How do I add my NPI and DEA numbers to my account?
  52. How do I set up my phone?
  53. Why can't I log in with my Practice ID & Username?
  54. How can I delete my Practice Fusion account?
  55. Can I export patient charts from one Practice Fusion account and import them into a separate account?
  56. How do I change patient communication settings?
  57. How do I export patient demographics from CollaborateMD?
  58. How do I edit Facility and Practice info?
  59. How do I close an existing account that is no longer active?
  60. How do I export patient demographics from DAQ billing?
  61. How do I change the facility I am logged into?
  62. How do I prepare for scheduled downtime releases?
  63. How do I change my login email address?
  64. How do I add my Ohio Certificate to Prescribe (CTP) number to my account?
  65. Can Practice Fusion be used for educational purposes?
  66. Does Practice Fusion provide assistance with exporting our data from other software?
  67. Can Practice Fusion be used internationally?
  68. How do we backup our data from Practice Fusion?
  69. What is the Emergency Access setting?
  70. What is the Infobutton Configuration Setting?

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