Practice Fusion offers in-product assistance to help you with any questions you might have. To access this menu, click on the Help dropdown at the top your EHR.
A menu will appear with multiple options, each section is detailed below:
The current system status of Practice Fusion is displayed at the top. If you click on the status, you will be redirected to status.practicefusion.com.
Run diagnostics - Review information regarding your internet speed, hardware and software. To make sure you are meeting Practice Fusion’s system requirements, please click here. If you would like to run the test again, simply click Run again.
Knowledge Base (FAQs) - This will take you directly to Practice Fusion’s Knowledge Base home page.
Tutorials - This will direct you to learn.practicefusion.com where you can find on-demand videos on almost every feature in the EHR.
Meaningful Use center - Practice Fusion’s main help page for all things Meaningful Use.
About - This will show you the version number and copyright information available for Practice Fusion.
Contact us- Click this to contact our Customer Service team. Another tab will open up in your web browser with our Help Center, where you can call, live chat or submit a help ticket.
Share idea - Click this to submit your product request for the EHR or add support to an existing idea