Allison Dolomont

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    Resolved  ·  Matthew Douglass responded

    Thanks to everyone for providing your thoughts on how inactive patients should be displayed in Practice Fusion.

    As of 03/25/2016, to reduce confusion when working with patient lists, we have made it more obvious in the main Charts section when a patient is inactive.

    You will see the words “Inactive” in the patient list as well as the patient header when you are working with an inactive patient.

    Additionally, if a patient is marked as inactive, she or he will not appear in search results for appointments, messages, labs, or refills. If you would like a patient to appear in those search results for selection, you’ll need to mark the patient as Active.

    Allison Dolomont commented  · 

    Deactivating a patient doesn't remove them from the list when you upload documents to patient's chart. This is helpful if patient is duplicated in the system and you dont know which to choose because they both look the same.

    Allison Dolomont supported this idea  · 

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