Mr Nathaniel Gay

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    Resolved  ·  Nina responded

    Hi everyone – As of 1/19/2017, we have introduced a new schedule setting to all practices that allows administrators to determine if encounters will be auto-generated for appointments marked as cancelled or no-show.

    You can read more about schedule settings here:

    We have also introduced a new Appointment Report that allows practices to review and filter appointments by facility, status, provider, and date, making it easier to track cancellations, no shows, and other scheduling details.

    You can read more about the new Appointment Report here:

    Mr Nathaniel Gay supported this idea  · 
    Mr Nathaniel Gay commented  · 

    I think that if you mark patient as a no show or cancelled, that a task to sign the encounter and complete the superbill should not be created. The only way to avoid a task being created to sign the encounter and complete superbill is to delete the appointment/encounter completely. However, this makes tracking no shows and cancels impossible. I think that if you mark no show or cancel, that there should be an option to create or not create a task for that encounter OR that it should automatically make it so no task to sign encounter or complete superbill is even created. I hope you will fix this or provide some other solution. Otherwise I am left to just delete the appointment completely.

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