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    Resolved  ·  Matthew Douglass responded

    Thanks to everyone for providing your thoughts on how inactive patients should be displayed in Practice Fusion.

    As of 03/25/2016, to reduce confusion when working with patient lists, we have made it more obvious in the main Charts section when a patient is inactive.

    You will see the words “Inactive” in the patient list as well as the patient header when you are working with an inactive patient.

    Additionally, if a patient is marked as inactive, she or he will not appear in search results for appointments, messages, labs, or refills. If you would like a patient to appear in those search results for selection, you’ll need to mark the patient as Active.

    Anonymous commented  · 

    Since the change I am not able to open charts marked "inactive" in "upload" menu when I need to upload additional documents for inactive charts. I have to open chart, mark active, upload, and open chart to inactive. Stopped doing that and now Doctor needs a headcount of active vs inactive.

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