Matthew Douglass
My feedback
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69 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
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4 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
Matthew Douglass
commented
Hi Ariel--thanks so much for bringing these things to our attention. Keep it up!
For this one, our User Research and Design teams are still working on overall legibility and accessibility in the EHR, so we're going to keep this one active for now.
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9 votes
This feature has been implemented and now the patient’s phone number appears in the prescription printout.
You can read more about printing prescriptions here: http://knowledgebase.practicefusion.com/knowledgebase/articles/624378-how-do-i-print-and-format-prescriptions
Matthew Douglass
commented
Thanks for the nudge, Ariel. You're right--we overlooked updating this idea as Resolved.
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2,393 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
Matthew Douglass
commented
Hi Adeline--I think this is the idea you're interested in supporting: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7618098-send-appointment-reminder-right-after-appointment
Matthew Douglass
commented
Hi Medea--those checkboxes are there as a Meaningful Use requirement. We understand that this is confusing and we're looking for ways to reduce that confusion.
Matthew Douglass
commented
Hi Dr. Marc,
Here are the ideas you're interested in supporting:
Matthew Douglass
commented
Hi Courtney--that checkbox is not connected to any automated notifications at this time. We may utilize this in the future.
Matthew Douglass
commented
Hi Dr. Krueger--yes, that is likely how we'll implement this feature when we tackle it.
Matthew Douglass
commented
Great feedback. This will definitely be an optional feature for customers to opt-in to if and when we build this. I think you're onto something with keeping this for only when you're not logged in and using the EHR actively.
Matthew Douglass
commented
That's likely how we'll implement this feature when we get to it. However, patients will still have to take the initial step to opt themselves into the service. Physicians nor their staff can opt the patients in fully.
Matthew Douglass
commented
The FCC is very clear that that behavior is not legal: http://www.fcc.gov/guides/spam-unwanted-text-messages-and-email
Matthew Douglass
commented
Hi Sedi--this is currently not a feature that we offer.
This is something we have considered adding. The complicated aspect of this is that every patient must log in to Patient Fusion to authorize (opt-in to) these text alerts before we’re allowed to send them out on your behalf.
The FCC is clear about this rule: http://www.fcc.gov/guides/spam-unwanted-text-messages-and-email
Matthew Douglass
commented
Yes, patients would still need to go online to "opt-in". It is not sufficient from the FTC's point of view that a physician opts them in by proxy.
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14 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
Matthew Douglass
commented
Hi Dr. Sorell,
On your 3rd item, I believe the feature request you're interested in voting for is here: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/8027760-unknown-allergy-severity
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34 votes
Hi everybody, when looking at a patient, you can choose “Actions: Print patient chart”. A screen will open that will allow you to choose what to print for that patient. You can choose all of their encounters (up to 50) to print if you like.
Matthew Douglass
commented
Thanks for helping to improve our communication here, Dr. Mckim. The admin response has been corrected to reflect the 50 chart note maximum.
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51 votes
Hi everyone – to provide some clarification, please note that the Tax ID field on the printed superbill populates based on the EIN/TIN entered into the Medical Identifiers section of your User Settings (under Settings, go to Users and click on your name to edit your details). Once you have entered your EIN/TIN into your User Settings and saved your changes, log out and back into the EHR to see these changes reflected on your printed superbills. The practice/group EIN entered into the Practice Details settings will not populate on the superbill, as detailed in the Knowledge Base article below.
https://knowledgebase.practicefusion.com/knowledgebase/articles/483406-how-do-i-print-the-superbill
Matthew Douglass
commented
Hi Craig,
We have not yet built that functionality into our print template. But by commenting or voting on this idea, you are telling us that you'd like to see it added.
There are additional details about printing the superbill in our Knowledge Base article: http://knowledgebase.practicefusion.com/knowledgebase/articles/483406-how-do-i-print-the-superbill
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48 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
Matthew Douglass
commented
Hi Mrs. Agrawal,
To ensure you receive important interaction alerts when prescribing, we’ve recently improved our allergy workflow. Free-text allergies have been relocated from the patient’s Past Medical History (PMH) to your patient’s structured Allergy field on their Summary tab and encounter. As such, information recorded in the structured Allergy section will not be reflected in the PMH section and cannot be copied into an encounter via the 'Previous' tab. However, you may manually enter this information into the encounter. You can read more about our recent allergy updates here:
http://knowledgebase.practicefusion.com/knowledgebase/articles/483368-how-do-i-add-allergiesThank you for commenting on this idea. Our team is continuing to look for ways to improve our allergy entry.
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185 votes
After consulting with our billing partners, we wanted to provide some additional context for why we are limiting each CPT line to 4 diagnosis codes:
You may associate up to 4 diagnoses per CPT code in the Practice Fusion superbill. While the official CMS 1500 claim form that your biller creates allows for 12 diagnoses to be documented per claim, only 4 diagnosis pointers can be associated per CPT code. To simplify and standardize the superbill process in Practice Fusion, we are limiting each CPT line to 4 diagnosis codes. Please note that the Practice Fusion superbill is not used as an electronic claim and can be adjusted to include diagnosis pointers and additional diagnoses after it has been submitted to your billing system for review.
You can read more about superbills here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483043-how-do-i-create-a-superbill
Please add your voice to the conversation by commenting below or by voting for…
Matthew Douglass
commented
Hello Mary,
In this scenario, we suggest you create an additional procedure line with the same CPT code on that superbill. This will allow you to communicate additional diagnoses to the biller, once the superbill lands in the claim.
We understand this is not the most ideal method of communication with your biller at this time, but after checking with our integrated billing systems, this should work just fine.
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55 votesMatthew Douglass
commented
Hi Crystal--we are keeping these ideas separate because they each require unique development and will necessarily be implemented individually. Thanks for voting!
Matthew Douglass
commented
Hi Alejandro--it looks like you're interested in this idea. Please add your vote and comments there to make sure they're counted along with everyone else's: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7182998-upload-document-while-in-patient-s-chart
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1,402 votes
As many of you know, we have deployed the ability for faxes to flow into Practice Fusion from Updox. This method of document publishing may be a positive alternative to scanning of documents.
We will leave this idea as “Acknowledged” for now.
To sign up for this service, please fill in the Updox form here http://info.updox.com/updox-practicefusion/ to create your Updox account or call an Updox representative at (614) 798-8170 ext. 1 to begin the process.
To learn more about this feature, click here:
http://knowledgebase.practicefusion.com/knowledgebase/articles/731094-how-can-i-use-the-updox-inbound-fax-feature-with-pMatthew Douglass
commented
Hi Dr. Gor--we'll add Scrypt to our list of potential integration services
Matthew Douglass
commented
Hi Michael--I think you're interested in this idea as well: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7159902-patients-doing-digital-document-signing
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306 votes
I am happy to report that this has been added to the EHR for our customers as of 5/29/2015. Thanks everyone for your patience as we resolved this.
You can learn more about this feature here: http://knowledgebase.practicefusion.com/knowledgebase/articles/486089-how-do-i-change-appointment-status-in-the-schedule
Matthew Douglass
commented
Hi Elena--your suggestion sounds great as a brand new idea, rather than placing it in this thread. Can you submit a new idea here? www.practicefusion.com/ideas
Matthew Douglass
commented
Hi Hayley--when we roll out new features, they go out the night before the day that we publish here. So in this case, we updated our system on the evening of 5/28. You need to log out of PF and back in to receive the updates.
Matthew Douglass
commented
Hi Julianne--you just described exactly how this will work when it's released on 5/29
Matthew Douglass
commented
Hi Lafonda--yes, that is the first step we're taking. We're working on making this setting even more granular as well.
Matthew Douglass
commented
Hi Kathleen--yes, when we release this, it will apply to the Weekly schedule too.
Matthew Douglass
commented
Hi Enmi--this request would be great if you submitted as a separate idea so we can have people vote on it to see how important it is to their practices.
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409 votes
As of 8/11/2015, we have deployed ICD-10 coding for Practice Fusion superbills in all PF practices to make sure you are prepared for the October 2015 CMS ICD-10 deadline.
We have also incorporated ICD-10 diagnosis coding directly in the clinical and lab ordering workflows.
To learn more, you can visit our ICD-10 Center here: http://www.practicefusion.com/icd-10/
Additionally, there are 3 helpful knowledge base articles available:
http://knowledgebase.practicefusion.com/knowledgebase/articles/486111-how-do-i-add-icd-10-diagnoses-to-a-patient-chartMatthew Douglass
commented
Hi Dr. Gilmer--we have begun working on ICD10 for the clinical workflow as well.
Matthew Douglass
commented
Hi Dr. Gilmer--no reason to be disturbed. We are also working on ICD10 coding in the clinical workflows. More updates as we near release of this functionality.
Matthew Douglass
commented
Hi Dr. Matheson--we're going to see about having someone reach out to you directly to see if they can help with the issues you've raised. Thanks for keeping the feedback coming!
Matthew Douglass
commented
Hi Shirin--we will be adding ICD10 to the clinical workflows very soon as well.
Matthew Douglass
commented
Hi Jonathan--you're going to love the way we've implemented ICD10. Our implementation will help you find the correct ICD10 code (including facets and modifiers) very easily.
Regarding the interim period, there will be a month or so overlap where many practices will be filing claims with dates of service prior to the 10/1/2015 deadline. Additionally, not all private payers are ready for ICD10 on Oct 1.
So our functionality will allow you to use both ICD9 and ICD10. That's what I mean when I talk about an interim period.
Matthew Douglass
commented
Hi Jessie,
This has the potential to be an incredibly complicated transition for everyone in the medical industry, so we are doing it in phases.
The requirement from CMS (Medicare & Medicaid) is that all claims for services after 10/1/2015 must be ICD-10 coded. So that is what we will be beta testing with practices in July and then rolling out to our entire community soon after. There will be an interim period where you will have the option to use ICD-9 or ICD-10 for your claims.
Regarding the clinical coding, we will also be updating those workflows to include ICD-10 searching and selection. We are waiting until later in the year to implement this because it is not required for you to be in compliance with CMS. But as you mention, it will have some value when it comes to speeding up billing coding on the superbill itself.
We'll have much more info on this in the coming months. We are dedicated to providing the best EHR experience for transitioning to ICD-10.
Matthew Douglass
commented
Indeed. Dr. Gilmer. This is exactly how we're implementing this. You're going to be pleasantly surprised.
Matthew Douglass
commented
Hi Ellie--the way we're implementing ICD10 for billing will be quite similar to that compact version you're describing.
You might want to contribute to the conversation here for your compact charting diagnosis request: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7135920-diagnosis-list-ranking-linking
And your RAF idea should probably be its own standalone, since we are not a billing system and haven't had anyone ask about that yet: www.practicefusion.com/ideas
Matthew Douglass
commented
Hi Sue--you're correct. This is a complicated situation. We'll be following up on this thread soon with information and training on how all of this will work. Rest assured that we're trialing this with some of our beta testing practices and are working very hard to keep this as simple a transition as possible.
Matthew Douglass
commented
The workflow would be: you search by ICD9 code, PF returns ICD10 results, you choose the most appropriate ICD10 code. The only reason we're allowing searching by ICD9 code is to make this a much more seamless transition for those of you (basically, everyone) who are used to searching by ICD9 codes and descriptions.
Matthew Douglass
commented
Hi Zemelda--we'll have full training sessions, webinars, Knowledge Base articles, and recorded videos to walk you through the process.
We are keeping this *very* simple during the transition to make sure there is the least amount of disruption to your workflows.
You'll still be able to search by ICD9 codes. You'll still be able to search by ICD9 text terms. But the ultimate code you pick has to be ICD10.
I think you'll be delightfully surprised at how simple this is going to be in the EHR. I can't speak to how this will work in downstream billing systems, but we're focused on keeping our clinical and superbill workflows super easy.
Matthew Douglass
commented
Quick update here: we plan to start rolling out ICD10 beta testing in early Q3 (i.e. July) 2015, with a broader rollout in the summer to all PF practices.
Matthew Douglass
commented
Hi Cindy--we are working on this functionality now. You're following the correct thread to get updates on our likely release date.
Matthew Douglass
commented
We are indeed planning to release this functionality prior to Oct 2015
Matthew Douglass
commented
Hi Dr. Taylor,
Absolutely, our videos will be very clear and concise for what you need to do. Additionally, we're making it especially easy to transition because you'll still be able to search by ICD9 code or by SNOMED terminology.
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141 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
Matthew Douglass
commented
Hi Julie--you're now following this idea, so as soon as we have an update, we'll provide it here and you'll receive an email.
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100 votesMatthew Douglass
commented
Hi Dr. Godwin--I think this is the other feature you're interested in supporting: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7142553-color-coding-for-block-times
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81 votesMatthew Douglass
commented
Hi Dr. McNeely--can you submit your "take me to the bottom of my messages easily" idea as a separate one so we can track supporters and comments distinctly? Thanks! www.practicefusion.com/ideas
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41 votes
Hi everyone—I am pleased to announce that we have released this time-saving feature to all Practice Fusion customers as of 8/4/2015.
You can read more about how to work with rich text formatting in templates here: http://knowledgebase.practicefusion.com/knowledgebase/articles/484527-how-do-i-create-new-templates-and-edit-existing-te
Matthew Douglass
commented
Hello tbland--since we have resolved this idea, please submit a new idea so we can gather votes for it: www.practicefusion.com/ideas
Matthew Douglass
commented
Hi Bo--we are working on this feature now and you'll receive an update via email when it is released this summer, since you're now following this thread.
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976 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
Matthew Douglass
commented
Hi Dr. Folbe--here's the other idea you're interested in supporting: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7146317-make-active-and-inactive-patients-more-obvious-whe
Matthew Douglass
commented
Hi Mark--we now save checkboxes for users. You can follow that idea here: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7153428-save-scheduler-settings-from-session-to-session
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128 votes
Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.
The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.
Matthew Douglass
commented
Hi George and Dr. Rodbell--those sound like good ideas for separate posts. Please submit them here: www.practicefusion.com/ideas
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19 votesMatthew Douglass
commented
Hi jgoade--it looks like we only have 4 supporters for this feature at this time. If this idea gathers more support, we'll definitely consider it for inclusion.
Hi Cheryl--it reads to us like you're requesting the same thing. Import = Upload