Matthew Douglass

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  1. 61 votes
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    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    Matthew Douglass commented  · 

    Hi Denvy--you just need to click the "Vote" button in the upper right on each feature request and your support will be logged.

  2. 72 votes
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    Matthew Douglass commented  · 
  3. 90 votes
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    Matthew Douglass commented  · 

    Hi Randy, after our initial beta testing volunteer practices, we are rolling out in additional percentage waves over the next few months. The percent that are receiving Prior Authorization is randomly distributed across PF practices. When you are about to receive this functionality in your EHR, you will receive an email alert and an interstitial when you log in to the product, informing you of the new functionality.

    Matthew Douglass commented  · 

    Hi Lenka--we are rolling out Prior Authorization in phases. You will receive an email and a login interstitial announcement when your practice is enabled.

    Matthew Douglass commented  · 

    Hi Dr. Jani -- that is exactly the vendor we're working with. More info on this coming soon...

  4. 54 votes
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    Matthew Douglass commented  · 

    Hi James--yes, this setting is on a per-user basis.

  5. 81 votes
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    Matthew Douglass commented  · 

    Hi Dr. Casals--here is the feature request that you're interested in supporting: http://knowledgebase.practicefusion.com/forums/276361-product-ideas/suggestions/7502950-track-patient-s-living-situation

  6. 37 votes
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    Matthew Douglass commented  · 
  7. 61 votes
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    Hi everyone. We released a beta version of a native Android EHR app in 2015. Due to very few downloads and utilization, we have decided to discontinue it and remove it from the app store.

    If you are still passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    Matthew Douglass commented  · 

    Hi Dr. Goldstein--you're right, we have delivered this feature request for our customers in an initial beta release. We're glad you're enjoying it and would love to hear from you on how you'd like for it to improve. Feel free to submit a new product feature idea here: www.practicefusion.com/ideas

    Matthew Douglass commented  · 
  8. 300 votes
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    This is a great idea. Are you thinking that you would like to enter in these alerts by hand, per patient? Or, more ideally, the insurance company would connect directly to Practice Fusion and populate the information for you automatically?

    Matthew Douglass commented  · 

    Hi Dr. Marc--have you checked out our electronic Patient Intake features? You can read more about them here: http://knowledgebase.practicefusion.com/knowledgebase/articles/487447-what-is-patient-intake-online-check-in

  9. 263 votes
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    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    Matthew Douglass commented  · 

    Hi Marie--you are now following this idea, so you will receive email updates when we have moved this feature request into "Planned", "In Progress", and "Resolved".

  10. 217 votes
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    Matthew Douglass commented  · 

    Hi Dr. Marc--the remaining piece of this idea is the reordering of chart note sections, which we do plan to allow you to do. We're determining where this fits into our roadmap now.

    Matthew Douglass commented  · 

    Certainly the reordering of chart note sections is something that we're working on designs for. We'll be updating this idea's status when we have begun working on this feature.

    Matthew Douglass commented  · 

    Hi Lorraine--it would be great if you submitted this as a fresh idea so we can gather supporters for that request explicitly. www.practicefusion.com/ideas

    Matthew Douglass commented  · 

    Hi there--I think that would be best as a new feature request so we can track it separately from this and gather supporters to determine if it's valuable to other practices. You can submit it here: www.practicefusion.com/ideas

    Matthew Douglass commented  · 

    The more votes we get on this feature, the more likely it is that we'll prioritize it to be worked on sooner. There are currently 23 feature ideas that have more votes than this idea.

  11. 343 votes
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    Matthew Douglass commented  · 

    Hi Perry--thanks for the feedback.

    Your #2 and #3 items seem like they would make great independent feature requests so we can gather feedback from others on how they'd like to see those requests shaped. You can add those ideas here: www.practicefusion.com/ideas

    Matthew Douglass commented  · 

    Hi Jackie--this would be best as its own standalone idea so we can gather other votes and customers' comments. You can add your idea here: www.practicefusion.com/ideas

    Matthew Douglass commented  · 

    Hi Lorraine--you're following this feature page, so you'll receive email updates as we roll this feature out to more practices. We have additional releases happening in the next couple of weeks.

    Matthew Douglass commented  · 

    Hi Seth--do you mind submitting those requests as 3 new ideas, so we can track them separately and gather supporters? That way, your great feature enhancements won't get lost in the comments here. www.practicefusion.com/ideas

    Thanks!

    Matthew Douglass commented  · 

    Hi Seth--flowsheets are live for a handful of our beta testers while we work out some kinks. We will be deploying this to all of our practices over the next several months. You'll receive an email and an interstitial message when flowsheets launch for your practice.

    Matthew Douglass commented  · 

    Hi, Reza,

    The first iteration of flowsheets will be fairly straightforward and basic. But we will definitely be adding support for custom OB flowsheets after we release the initial version. We'd love to get your input on what you'd like to see in an OB flowsheet, though. Can you add your requests here so we can review?

  12. 576 votes
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    Matthew Douglass commented  · 

    Hello Ms. Beatty,

    Practice Fusion only sends emails today. We do not do any automated phone calls. So if your patients are receiving automated phone calls, then it's likely a service that your practice has signed up for separate from PF.

    Matthew Douglass commented  · 

    Hi there--what do you mean when you say "credit for confirming appointments"?

  13. 183 votes
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    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    Matthew Douglass commented  · 

    Hi Dr. Marc--this idea that you're now supporting will fix the issue you're describing.

    Matthew Douglass commented  · 

    Hi Lorraine--your idea was merged because the way that we will implement this is exactly as your idea requested. Thanks for participating in the forum--your constructive feedback is very helpful in shaping future features.

  14. 102 votes
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    Resolved  ·  Matthew Douglass responded

    Update: We’ve made additional enhancements to the Recent patient list.

    Beginning 4/24/2015, the patient list in the new EHR will automatically show up to 1,000 patients, sorted by most recently accessed.

    You can read more about this here: http://knowledgebase.practicefusion.com/knowledgebase/articles/483079-how-do-i-search-for-patients-in-the-ehr

    We will also be taking an entire re-look at this feature later this year, to make sure you can find your patients when you need to access them.

    Matthew Douglass commented  · 
    Matthew Douglass commented  · 

    Hi Jim--it sounds like you're needing a specific patient gap report to make sure people aren't falling through the cracks. Even when we redesign the patient list, I don't think this will be the greatest use of the feature. Can you create a new idea specifically for your practice's needs so we can see how others might use this kind of report and respond accordingly?

    Matthew Douglass commented  · 

    I'm curious why a practice would need to see every single patient in their practice listed on the screen in the patient list. Do you scan the list for a patient you're looking for?

    If our patient search function were just a whole lot better and faster, would that give you what you need?

  15. 135 votes
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    Matthew Douglass commented  · 
  16. 56 votes
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    Matthew Douglass commented  · 

    Hi Palo Alto Doc--I think you're requesting a new feature. You can add it here: www.practicefusion.com/ideas

  17. 162 votes
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    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    Matthew Douglass commented  · 

    Correct--the vote button will add your support for the feature

  18. 2,257 votes
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    You asked and we listened: Use Pinned notes to manage non-clinical reminders
    Practice Fusion continues to take major steps toward updating your EHR with even more features and enhanced workflows. With Practice Fusion’s Pinned Note feature, we have made it easier for practice staff to quickly view pertinent custom details about patients before they are scheduled, before check in, or during a patient visit. A Pinned Note is the ideal place to record non-clinical information specific to an individual patient, where you can have important information readily available. Thanks you to everyone who voted and helped make the Practice Fusion EHR better for everyone. https://knowledgebase.practicefusion.com/knowledgebase/articles/1845769

    Matthew Douglass commented  · 

    Hi Dr. Marc--if you're interested in reminder alerts, you should check out our Reminder Tasks functionality: http://knowledgebase.practicefusion.com/knowledgebase/articles/517359-how-do-i-create-custom-reminder-tasks

    Matthew Douglass commented  · 

    Hi Pam--as we get closer to deploying this feature, everyone supporting this request will receive an email detailing when it will be rolled out and how you can learn about the new feature. This is an incredibly complicated and large feature for us to build, so it's going to take a bit longer. We are planning a Q3 2015 release for the initial version of it, so stay tuned here for updates.

    Matthew Douglass commented  · 

    Hi Emily--since you commented here, you're now supporting this feature request and will receive email updates when we provide delivery dates! We're working on this one in Q3 of 2015.

    Matthew Douglass commented  · 

    Thanks Amena! The way we implement this feature will perfectly accommodate your request.

    Matthew Douglass commented  · 

    Certainly, Kathy. This feature will only raise alerts if you enter them for patients. But they will be usable for many more things than just billing!

    Matthew Douglass commented  · 

    Hi Laura. You can use our Tasks function for this request. Have you had a chance to check it out in the New EHR? Here is some more information on how you can utilize this feature: http://knowledgebase.practicefusion.com/knowledgebase/articles/517359-how-do-i-create-custom-reminder-tasks

    Matthew Douglass commented  · 

    Hi Micaela--by voting for or commenting on this feature, you're now subscribed to updates for this feature! As soon as we have more information on when we'll be working on or deploying a feature, we'll be updating it here and you'll receive an email with the details.

    Matthew Douglass commented  · 

    Based on that explanation, you're going to LOVE this new feature we're building, Carrie. We're looking forward to delivering this highly-requested functionality.

  19. 910 votes
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    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

    Matthew Douglass commented  · 
    Matthew Douglass commented  · 
    Matthew Douglass commented  · 
    Matthew Douglass commented  · 

    Hi Emily--since you commented here, you're now supporting this feature request and will receive email updates when we provide delivery dates! For this one, we're working on it now, but it takes quite a bit of work to enable searching for 130 million+ patients across our entire system.

  20. 351 votes
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    Thanks for helping make the Practice Fusion EHR better for everyone. If you are passionate about this idea, remember you can let your colleagues know you support it by clicking the ‘Vote’ button.

    The ideas with the most supporters are constantly being considered for addition to our roadmap in the future.

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