Nina

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    Nina commented  · 

    test

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    Resolved  ·  Matthew Douglass responded

    Thanks to everyone for providing your thoughts on how inactive patients should be displayed in Practice Fusion.

    As of 03/25/2016, to reduce confusion when working with patient lists, we have made it more obvious in the main Charts section when a patient is inactive.

    You will see the words “Inactive” in the patient list as well as the patient header when you are working with an inactive patient.

    Additionally, if a patient is marked as inactive, she or he will not appear in search results for appointments, messages, labs, or refills. If you would like a patient to appear in those search results for selection, you’ll need to mark the patient as Active.

    Nina commented  · 

    Status: Completed Investigation (11/11/15)

    Thank you all for your patience while we have investigated this potential issue. We have determined that this feature is functioning as intended. We will be converting this Known Issue thread into a related Idea thread. By having voted on this original thread, you’ll receive email updates when we begin working on the feature and when we release it.

    Status: Investigating (3/30/15)

    Our team is currently investigating an issue where inactive patients are appearing in patient search on the Scheduler within the new EHR.

    We are working to resolve this as quickly as possible and we will provide updates here as soon as we have more information. Please add your vote to this issue to receive status updates via email.

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