SSB

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  1. 253 votes
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    SSB supported this idea  · 
  2. 1,754 votes
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    Resolved  ·  Nina responded

    Hi everyone – As of 1/19/2017, we have introduced a new schedule setting to all practices that allows administrators to determine if encounters will be auto-generated for appointments marked as cancelled or no-show.

    You can read more about schedule settings here: http://knowledgebase.practicefusion.com/knowledgebase/articles/482832

    We have also introduced a new Appointment Report that allows practices to review and filter appointments by facility, status, provider, and date, making it easier to track cancellations, no shows, and other scheduling details.

    You can read more about the new Appointment Report here:

    http://knowledgebase.practicefusion.com/knowledgebase/articles/1124125

    SSB commented  · 

    I don't believe this issue has been resolved in its entirety.
    When a client is seen the chief complaint in the Soap note has the time documented of when the client was checked in and seen. What needs to be added to the SOAP note in the chief complaint section for No shows and cancellation is the "no show" or "cancelled" icon and the reason, if any is provided. This would eliminate the extra step for the provider going back to the schedule or encounter section to check why the SOAP note is in the task section and no times are provided. Note preparation and completion is a long process already.

    FCMBH, Office Manager

  3. 41 votes
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    SSB commented  · 

    I like the idea of the med reconciliation in the task section. I really like that each med shows the date filled, pharmacy, refills, and MD info. I absolutely hate that the information is not carried over into the patient chart when the med is added. In the end the patient looks like they got several controlled meds on the same day. Not good.

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