inenice pinney

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  1. 461 votes
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  2. 371 votes
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    Resolved  ·  Matthew Douglass responded

    Thanks to everyone for providing your thoughts on how inactive patients should be displayed in Practice Fusion.

    As of 03/25/2016, to reduce confusion when working with patient lists, we have made it more obvious in the main Charts section when a patient is inactive.

    You will see the words “Inactive” in the patient list as well as the patient header when you are working with an inactive patient.

    Additionally, if a patient is marked as inactive, she or he will not appear in search results for appointments, messages, labs, or refills. If you would like a patient to appear in those search results for selection, you’ll need to mark the patient as Active.

    inenice pinney commented  · 

    Inactive patients are being scheduled then called to confirm their appt because schedulers cannot tell who is inactive from the schedule and to time consuming to get out and look through charts. This needs to be fixed asap

    inenice pinney supported this idea  · 
  3. 186 votes
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  4. 183 votes
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